Scheduling Coordinator - ABC Endoscopy and Imaging

Uasys; Little Rock (AR); On-site; USD 54,401,000 - 54,966,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and under

Retirement: Up to 10% matched

Basic Life Insurance

Career Training and Educational Opport

Merchant discounts

Prescription delivery on campus

Job summary

University of Arkansas for Medical Sciences is seeking a Scheduling Coordinator to support Perioperative Care Services. You will manage procedural schedules, ensure timely preauthorizations, and coordinate with clinical staff to maximize utilization and meet departmental goals.

The role emphasizes customer service, confidentiality, and collaboration with leadership to align staffing and room usage. A healthcare background and strong scheduling experience are required.

Qualifications

• High school graduate, GED, or formal education equivalent plus seven years of training and/or experience in business office administration, customer service, or related work of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment
• Bachelor's degree plus three years’ experience in patient registration, scheduling, or billing in a healthcare environment.

Responsibilities

• Manage case requests and ensure accuracy and completion of all required preauthorizations and clinical screenings before placing on the schedule.
• Schedulers monitor requested times for alignment with case time averaging and scheduling policies/procedures.
• Collaborates with procedural area leadership to determine appropriate placement and alignment with staffing and targeted rooms in operation at specified times.
• Schedulers are integral players in ensuring all capacity, access, and utilization targets are met, resulting in achievement of budgetary/revenue expectations.
• Schedulers will be assigned primary specialties and services they support, while remaining able to meet needs for any service/specialty/department. High level of skill and understanding of Epic Optime required.
• Acts as the point of contact for procedural scheduling for all UAMS departments/clinics staff and providers.
• Must interact in a professional and friendly manner, exhibiting stellar communication and problem-solving skills.
• Focused on the end result of meeting the needs of patients in an efficient and effective manner while ensuring the schedule is appropriately managed.
• Communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments;
• Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assists internal and external stakeholders as needed with exceptional customer service.
• May perform other duties as assigned.

Education

High school graduate

Bachelor's degree

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Closing Date: 10/15/2026

Type of Position

Clinical Staff - Nursing

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department

ICE | CORE PA ABC Endoscopy & Imaging

Summary of Job Duties

The Scheduling Coordinator supports all department/clinic staff and providers who use the schedule for Perioperative Care Services procedural areas. Ensures the procedural schedules are managed according to policies and procedures in a manner that yields maximum utilization and accuracy. Perioperative Care Services Procedural Schedulers have an in-depth understanding of the operational areas in order to effectively meet the patient and provider needs. Highly focused on customer service and achievement of perioperative utilization metrics.

Qualifications

• High school graduate, GED, or formal education equivalent plus (7) seven years of training and/or experience in business office administration, customer service, or related work of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree plus three years’ experience in patient registration, scheduling, or billing in a healthcare environment.

Additional Information

Responsibilities

• Manages case requests, ensuring accuracy and completion of all required preauthorizations and clinical screenings before placing on the schedule.
• Schedulers monitor requested times for alignment with case time averaging and scheduling policies/procedures.
• Collaborates with procedural area leadership to determine appropriate placement and alignment with staffing and targeted rooms in operation at specified times.
• Schedulers are integral players in ensuring all capacity, access, and utilization targets are met, resulting in achievement of budgetary/revenue expectations.
• Schedulers will be assigned primary specialties and services they support, while remaining able to meet needs for any service/specialty/department. High level of skill and understanding of Epic Optime required.
• Acts as the point of contact for procedural scheduling for all UAMS departments/clinics staff and providers.
• Must interact in a professional and friendly manner, exhibiting stellar communication and problem-solving skills.
• Focused on the end result of meeting the needs of patients in an efficient and effective manner while ensuring the schedule is appropriately managed.
• Communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments;
• Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assists internal and external stakeholders as needed with exceptional customer service.
• May perform other duties as assigned.

Salary Information

$18.99 - hr

Required Documents to Apply

Resume

Optional Documents

Proof of Veteran Status

Recruitment Contact Information

[e-mail]

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity

Grasping, Reaching, Standing, Walking

Occasional Physical Activity

Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible

Yes