Access Coordinator II - Neurosciences

Uasys; Little Rock (AR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Vacation and leave

Education discount

Retirement match

Life insurance

Career development

Merchant discounts

Prescription delivery

Job summary

The Access Coordinator position at University of Arkansas for Medical Sciences (ICE | CORE PA Float) provides comprehensive support for patient care activities. You may greet the public, answer calls, coordinate appointments, referrals and tests, and assist with registrations and payments while ensuring insurance verification and third-party requirements are met.

You will schedule, follow up, and coordinate imaging and pre/Post-op visits, collaborating with multiple specialties to manage complex

Qualifications

• High School Diploma/GED with 2 years of customer service or healthcare experience.
• Basic proficiency with computers and data entry; MS Office preferred.
• CHAA certification is preferred for the role.
• Knowledge of CPT codes and medical terminology is beneficial.

Responsibilities

• Schedule patient appointments, follow-ups, imaging and diagnostic tests.
• Coordinate pre-op and post-op visits for neurosurgery or other procedures.
• Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
• Verify patient insurance coverage and eligibility.
• Obtain prior authorizations for procedures, imaging, or referrals.
• Communicate with insurance companies and patients regarding coverage issues or delays.
• Serve as a liaison between patients, families, and clinical teams.
• Provide patients with instructions related to appointments, procedures, or referrals.
• Performs other duties as needed.

Skills

Customer service

Healthcare experience

Data entry

MS Office

Education

High School Diploma/GED

CHAA Certification

CPT codes knowledge

Medical terminology knowledge

Tools

MS Office

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

10/09/2026

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only)

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

ICE | CORE PA Float

Summary of Job Duties:

The Access Coordinator works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third-party payers.

Qualifications:

Minimum Qualifications:

• High School Diploma/GEDplus 2 yeas' customer service or healthcare experience.
• Must be able to perform all duties of the Access Coordinator I and II level
• Basic proficiency with computers and data entry (MS Office preferred)

Preferred Qualifications:

• Certified Health-careAccess Associate (CHAA) Certification
• Experience with external radiology testing
• Knowledge with CPT codes and/or medical terminology
• Three (3) years of experience in registration, billing, or scheduling in a health-careenvironment

Additional Information:

Job Requirements:

• Schedule patient appointments, follow-ups, imaging (MRI, CT), and diagnostic tests.
• Coordinate pre-op and post-op visits for neurosurgery or other procedures.
• Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
• Verify patient insurance coverage and eligibility.
• Obtain prior authorizations for procedures, imaging, or specialist referrals.
• Communicate with insurance companies and patients regarding coverage issues or delays.
• Serve as a liaison between patients, families, and clinical teams.
• Provide patients with instructions related to appointments, procedures, or referrals.
• Performs other duties as needed.

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment: Inside Medical Facility Environment

Salary Information:

$16.88 - hr

Required Documents to Apply:

• List of three Professional References (name, email, business title)
• Resume

Optional Documents:

• Proof of Veteran Status

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in a relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Benefits Eligible:

Yes