Access Coordinator II

Uasys; Little Rock (AR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, dental & vision

Paid leave

Education discount

Retirement match

Life Insurance

Career training

Job summary

University of Arkansas for Medical Sciences (UAMS) seeks a Front Desk II role within the Cancer Institute Front Desk team. You will greet the public, coordinate appointments, check-in/check-out patients, and process payments in a patient-focused environment.

The candidate should have a high school diploma or GED and at least two years of healthcare or customer service experience. Basic computer skills (MS Office) and familiarity with registration tasks are required; Epic experience is preferred.

Qualifications

• High school diploma/GED.
• Two years of customer service or healthcare experience.
• Basic proficiency with computers, preferably MS Office.
• General knowledge of office machines including printers and scanners.
• Epic.
• Experience in registration, billing, or scheduling in a healthcare environment.
• Knowledge of basic medical terminology.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments using hospital systems by performing visit notifications of patients.
• Collects co-pays, deductibles, and/or payments for patient account.
• Conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Conducts insurance verification and benefits explanation by running eligibility on patients.
• Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
• Works and completes workqueue daily.
• Assists other teams as needed.

Skills

Customer service

Healthcare experience

Computer proficiency (MS Office)

Office equipment knowledge

Education

High school diploma/GED

Tools

Epic

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 10/21/2026

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available: No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

ICE | Core PA Cancer Access Team C

Summary of Job Duties:

The Cancer Institute Front Desk II (Access Coordinator II) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collect payments and issue receipts.

Minimum Qualifications:

• High school diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic proficiency with computers (preferablyMS Office)
• General knowledge of office machines including printers and scanners

Preferred Qualifications:

• Epic
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge in basic medical terminology

Additional Information:

Job Requirements:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
• Collects co-pays, deductible, and/or payments for patient account.
• Conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Conducts insurance verification and benefits explanation by running eligibility on patients.
• Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
• Works and completes workqueue daily.
• Assists other teams as needed.

Salary Information:

$16.88 - hr

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity:

Reaching, Repetitive Motion, Standing, Walking

Occasional Physical Activity:

Crouching, Grasping, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible:

Yes