Scheduling Coordinator

Socket.dev; Winchester (KY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Free food & snacks

Health insurance

Parental leave

Paid time off

Training & development

Vision insurance

Wellness resources

Company parties

Opportunity for advancement

Job summary

Socket.dev is seeking a Scheduling Coordinator for our pediatric outpatient therapy clinic in Kentucky. You will help families coordinate appointments and keep the daily schedule running smoothly as part of a three-person team.

You will schedule, answer questions warmly, and maintain confidential patient information while supporting daily clinic operations. Prior scheduling, medical office experience is a plus, and the role is full-time on-site, Tue-Fri with a 40-hour workweek.

Qualifications

• Experience in scheduling, customer service, or medical office preferred.
• Ability to handle multiple tasks and adapt to scheduling changes.
• Proficient with computers and scheduling software.
• Strong organization and attention to detail.

Responsibilities

• Schedule appointments and manage cancellations and rescheduling.
• Answer calls and respond to scheduling questions.
• Communicate with families and therapists about availability and changes.
• Maintain an accurate, confidential patient schedule.
• Collaborate with the scheduling team to support daily clinic operations.

Skills

Organizational skills

Communication

Teamwork

Computer literacy

Education

High school diploma

Tools

Scheduling software

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

We’re looking for a friendly, organized Scheduling Coordinator to join our pediatric outpatient therapy clinic! In this role, you’ll help families coordinate appointments and keep our daily schedule running smoothly.

You’ll work alongside two other scheduling coordinators as part of a three-person team, with coworkers to share responsibilities and provide support.

What You’ll Do

• Schedule appointments and manage cancellations and rescheduling.
• Answer calls and respond to scheduling questions with warmth and professionalism.
• Communicate with families and therapists about appointment availability and schedule changes.
• Help fill openings and maintain an accurate, organized schedule.
• Keep patient information confidential.
• Collaborate with the scheduling team to support daily clinic operations.

What We’re Looking For

• Strong organizational skills and attention to detail.
• Friendly, clear communication and a patient, helpful attitude.
• The ability to manage multiple tasks and adjust when schedules change.
• Comfort using computers and learning scheduling software.
• Dependability and a willingness to work as part of a team.
• Previous scheduling, customer service, or medical office experience is a plus.

If you enjoy helping families and working with a supportive team, we’d love to hear from you!

This is a full time 40 hour position working Tuesday through Friday from 7:45am to 6:45pm, with an hour lunch.

Eligible full-time employees may receive:

• 100% employer-paid employee health, vision, and dental insurance
• Employer-paid life insurance
• Retirement plan with employer matching
• Optional disability, cancer, and accident plans
• Up to 210 hours of PTO, including paid holidays based upon your schedule
• Additional opportunities to gain PTO
• A paid day off for your birthday, without using your PTO
• One paid community volunteer day

Pay will start out at $16/hr and will increase to $17/hr after a 60 day probationary period. Employees receive a 3% raise on their yearly work anniversary. Admin staff are also eligible for weekly bonuses based on performance.