Operations Coordinator

Advanced Behavioral Therapy; Beachwood, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Health Insurance

Dental & Vision

401(k) Plan

Paid Training

Job summary

Advanced Behavioral Therapy seeks a Facility Operations Coordinator to serve as the central contact for scheduling, client intake, front-desk management, and daily operational support. This non-clinical role is ideal for someone with strong organizational and logistics skills who can help clinicians stay focused on therapy delivery.

The position is full-time at the Center, Monday through Friday, 7:45 am to 4:15 pm.

Qualifications

• Requires high school diploma or equivalent.
• 1+ year scheduling or administrative support experience, preferably in healthcare.
• Strong organizational and time-management skills with ability to manage multiple priorities.
• Proficiency in scheduling software and basic office applications (Word, Excel).
• Excellent communication and professional interaction with families, clinical teams, and internal departments.

Responsibilities

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support

Skills

Scheduling

Organization

Communication

Administrative support

Front desk operations

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Healthcare Administration or related field

Tools

Scheduling software

Excel

EHR systems

Reporting tools

Job description

Facility Operations Coordinator

This critical role serves as the central point of contact for scheduling, client intake, front-desk management, and day-to-day operational support. You’ll help keep everything running smoothly and efficiently, allowing our clinical team to stay focused on delivering exceptional therapy.

This is a non-clinical role ideal for someone with strong organizational and logistics skills, excellent communication, and a passion for creating systems and processes that support clinical excellence.

This is a full time position at the Center Monday-Friday 7:45am-4:15 pm

Benefits:

• Generous Paid Time Off
• Paid Legal Holidays
• Health Insurance, dental insurance and vision insurance
• 401 K Plan
• Paid training and support!

Qualifications

• High school diploma or equivalent
• 1+ year of experience in scheduling or administrative support, preferably in a healthcare or related environment
• Strong organizational and time-management skills, with a proven track record of managing multiple priorities
• Proficiency in scheduling software and basic office applications (e.g., Word, Excel)
• Excellent communication skills and the ability to interact professionally with families, clinical teams, and internal departments

Preferred Qualifications

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field
• Familiarity with healthcare operations (e.g., insurance verification, medical billing)
• Experience working in ABA therapy or other clinical settings involving children with autism
• Experience with EHR systems and advanced reporting tools

Responsibilities:

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support

Join a growing ABA company that is as dedicated to your growth as it is to the children we serve.