Scheduling Coordinator

HighFive Healthcare; Arlington (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Time Off

401(k) with Company Match

Job summary

HighFive Healthcare is seeking a Scheduling Coordinator to join our dental specialty team in Arlington, TN. You will manage the surgical schedule, coordinate patient appointments, and ensure a seamless patient experience from start to finish.

The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced, team-focused environment with a professional demeanor and strong communication skills.

Qualifications

• Dental/oral surgery scheduling experience preferred.
• Basic dentistry knowledge a plus.
• Excellent interpersonal skills.
• Strong verbal and written communication.
• Professional appearance.
• Ability to multitask and manage priorities.
• High school diploma or equivalent.

Responsibilities

• Manage and maintain the doctor’s schedule accurately.
• Master scheduling software and ensure system integrity.
• Answer calls and voicemails with professional service.
• Respond to emails and other communications.
• Coordinate with referring offices for upcoming appointments.
• Welcome patients and ensure a positive experience.
• Maintain up-to-date patient records.
• Adhere to OSHA, HIPAA, and practice policies.
• Assist with administrative tasks and special projects.

Skills

Dental scheduling

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Scheduling software

Job description

Description

We are seeking a friendly, organized, and detail-oriented Scheduling Coordinator to join our specialty dental team. In this role, you will be responsible for managing the surgical schedule, coordinating patient appointments, and ensuring a seamless experience for every patient. The ideal candidate is professional, patient-focused, and thrives in a fast-paced, team-oriented environment.

Duties And Responsibilities

• Manage and maintain the doctor’s schedule with accuracy and efficiency.


• Master scheduling software and ensure the integrity of the appointment system.


• Answer incoming calls and return voicemails promptly, providing professional and courteous customer service.


• Administer and respond to communications via email and other channels.


• Coordinate with referring offices to gather necessary information for upcoming appointments.


• Welcome patients warmly and ensure a positive experience from start to finish.


• Maintain accurate and up-to-date patient records in the system.


• Adhere to OSHA, HIPAA, and internal practice policies at all times.


• Assist with additional administrative tasks and special projects as assigned.

Requirements

• 1+ years of dental or oral surgery practice experience is preferred.


• Basic knowledge of dentistry and oral surgery is a plus.


• Exceptional interpersonal skills as you interact with patients, families, doctors, and team members.


• Effective verbal and written communication skills in person, on the phone, and over email.


• Professional attitude and appearance.


• Ability to manage multiple priorities and problem solve effectively.


• Understands and accepts responsibility for the schedule.


• Basic computer software knowledge.


• High school diploma or equivalent.

Benefits Offered

• Medical,Dental, and Vision Insurance


• Life Insurance


• Long and Short-Term Disability


• Paid Time Off


• 401(k) with Company Match