Scheduling Coordinator

BOND MANAGEMENT PARTNERS LLC; Tucson (AZ); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Braces520 is seeking a scheduling coordinator to ensure daily schedules run smoothly and patients have an exceptional experience. You will manage calls, texts, and emails, assist with appointments, and support front-desk operations.

The ideal candidate is friendly, energetic, detail-oriented, and capable of educating patients while maintaining compliance with policies and regulations. This role emphasizes teamwork and patient care.

Qualifications

• Friendly and welcoming phone voice.
• Experience multitasking in a busy environment while paying attention to details.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player.
• Knowledge of Microsoft Office business application.
• High school diploma or GED.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit

Skills

Verbal communication

Written communication

Multitasking

Team player

Decision making

Education

High school diploma

Tools

Microsoft Office

Job description

At Braces520,we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Summary of Essential Job Functions:

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit

Position Requirements:

• Friendly and welcoming phone voice.
• Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player.
• Knowledge of Microsoft Office business application
• High school diploma or general education degree (GED)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.