Dental Office Scheduling Concierge

BOND MANAGEMENT PARTNERS LLC; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Braces520 is seeking a scheduling coordinator to ensure daily schedules run smoothly and patients have an exceptional experience. You will manage calls, texts, and emails, assist with appointments, and support front-desk operations.

The ideal candidate is friendly, energetic, detail-oriented, and capable of educating patients while maintaining compliance with policies and regulations. This role emphasizes teamwork and patient care.

Qualifications

• Friendly and welcoming phone voice.
• Experience multitasking in a busy environment while paying attention to details.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player.
• Knowledge of Microsoft Office business application.
• High school diploma or GED.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit

Skills

Verbal communication

Written communication

Multitasking

Team player

Decision making

Education

High school diploma

Tools

Microsoft Office

Job description

Braces520 is seeking a scheduling coordinator to ensure daily schedules run smoothly and patients have an exceptional experience. You will manage calls, texts, and emails, assist with appointments, and support front-desk operations.

The ideal candidate is friendly, energetic, detail-oriented, and capable of educating patients while maintaining compliance with policies and regulations. This role emphasizes teamwork and patient care.