Bi- Lingual Scheduling Coordinator

Bravere; Fort Smith (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Bravere is seeking a Scheduling Coordinator to create a smooth, welcoming patient experience. You will own the appointment schedule, manage check-in and intake, and collaborate with the dental team to keep daily operations running efficiently.

The role requires attention to detail, strong communication, HIPAA compliance, and bilingual Spanish language skills. Prior front office or dental software experience is preferred, with opportunities for growth within our practice.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• High attention to detail and accuracy.
• Basic computer proficiency and willingness to learn dental software.
• Ability to maintain patient confidentiality and comply with HIPAA.
• Bi-lingual (Spanish).

Responsibilities

• Schedule and manage the daily appointment calendar with precision.
• Serve as the first in-office contact for patients during check-in and intake.
• Coordinate with Patient Coordinator and Treatment Coordinator to maintain patient flow and scheduling efficiency.
• Protect patient confidentiality and adhere to HIPAA requirements.

Skills

Customer service

Communication skills

Multitasking

Detail-oriented

Computer proficiency

HIPAA compliance

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Dentrix

EagleSoft

Open Dental

Job description

The Scheduling Coordinator is a foundational front office role responsible for creating a smooth, organized, and welcoming patient experience while maintaining an accurate, efficient, and optimized daily schedule. This position serves as the first point of in-office contact for patients, managing check-in, intake, and appointment scheduling with precision and professionalism.

The Scheduling Coordinator owns the appointment schedule and plays a key role in supporting provider productivity by accurately scheduling patients, understanding and following block scheduling guidelines, and proactively managing gaps, cancellations, and reschedules. This role works closely with the Patient Coordinator and Treatment Coordinator to ensure patient flow, schedule efficiency, and communication remain aligned throughout the day.

Strong attention to detail, clear communication, and the ability to manage multiple priorities are essential to ensure patients are scheduled appropriately and

Minimum Qualifications

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• High attention to detail and accuracy
• Basic computer proficiency and willingness to learn dental software
• Ability to maintain patient confidentiality and comply with HIPAA
• Bi-lingual (Spanish)

Preferred Qualification

• Previous experience in a dental or medical front office
• Exposure to insurance verification or benefits checking
• Familiarity with Dentrix, EagleSoft, Open Dental, or similar systems
• Interest in career growth within dental administration