Scheduling Coordinator

BOND MANAGEMENT PARTNERS LLC; Cupertino (CA); Presencial; USD 34 000 - 49 000; Tempo integral

Resumo da oferta

New Age Braces in Cupertino, CA is seeking an energetic Scheduling Coordinator to ensure smooth daily schedules and deliver an exceptional patient experience. Responsibilities include welcoming patients, scheduling appointments, processing payments, and maintaining front desk operations with accuracy and care.

The ideal candidate will be friendly, detail-oriented, and able to multitask in a fast-paced environment, while educating patients about services and building trust.

Qualificações

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to multitask in a busy environment and see tasks through to completion.

Responsabilidades

• Provide superior patient service with compassion and care.
• Help patients schedule appointments via phone, text, or email.
• Welcome patients and check them in for appointments.
• Collect payments at the front desk.
• Keep the office organized and front desk areas tidy.
• Scan and file mail and important documents.
• Perform other administrative tasks as assigned.
• Contribute to an exceptional patient experience on every visit.

Conhecimentos

Friendly communication

Multitasking

Independent decision making

Verbal and written communication

Team player

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

At New Age Braces, we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Summary of Essential Job Functions

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit

Position Requirements

• Friendly and welcoming phone voice.
• Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player.
• Knowledge of Microsoft Office business application
• High school diploma or general education degree (GED)

Compensation starts at $30/hour

Schedule: Tuesday-Saturday; alternating Saturdays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.