Scheduling Coordinator

BOND MANAGEMENT PARTNERS LLC; Idaho; On-site; USD 36,000 - 48,000; Full time

Job summary

Curtis Orthodontics is seeking a scheduling coordinator to ensure daily schedules run smoothly and to create an exceptional experience for every patient.

You will welcome patients, check them in, help with appointments and payments, and handle phone, text, and email inquiries with a friendly, energetic and detail‑oriented approach. The role requires strong communication, multitasking, and teamwork in a fast-paced office. Experience with dental software is a plus.

Qualifications

• Excellent verbal and written communication abilities and the capacity to educate and influence patients.
• Experience multitasking in a busy office while ensuring accuracy and follow-through.
• Ability to work well in a team and take initiative with minimal supervision.

Responsibilities

• Provide superior patient service with compassion and care following policies and regulations.
• Assist patients with scheduling appointments via phone, text, or email.
• Welcome patients and check them in for their appointments.
• Collect payments at the front desk.
• Keep the office tidy and stock the coffee bar and paper forms.
• Scan and file mail and other crucial documents.
• Perform other administrative tasks as assigned.
• Contribute to delivering an exceptional patient experience at every visit.

Skills

Friendly phone voice

Multitasking

Patient education

Communication skills

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At Curtis Orthodontics, we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission. The scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments.
• Collect payments made at the front desk.
• Keep the office tidy; stock the coffee bar, store paper forms, etc.
• Scan and file mail and other crucial documents.
• Perform other administrative tasks as assigned.
• Help in providing an exceptional experience for every patient on every visit.

Position Requirements

• Friendly and welcoming phone voice.
• Experience multi‑tasking in a busy environment while paying attention to details and seeing tasks through to the end.
• Ability to educate and influence patients.
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team‑player.
• Knowledge of Microsoft Office business applications.
• High school diploma or general education degree (GED).
• Full time – 4–5 shifts per week (Monday through Friday).

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Team Player: Works well as a member of a group.
• Self‑Starter: Inspired to perform without outside help.
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.

Preferred Qualifications

• Experience in orthodontic scheduling is a plus.
• Knowledge of dental software and scheduling systems.
• Demonstrated problem‑solving skills and adaptability in a fast‑paced environment.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.