Orthodontic Scheduling Coordinator

Kanning Orthodontics; Kansas City (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional growth

Retirement benefits

Positive work environment

Job summary

Kanning Orthodontics in Kansas City, MO seeks an organized Scheduling Coordinator to manage appointment scheduling and patient flow. The role focuses on delivering friendly, professional service and accurate record-keeping to support smooth daily operations.

The ideal candidate has strong communication skills, attention to detail, and a customer-service mindset, with familiarity in dental scheduling software being a plus.

Qualifications

• Prior experience in a dental or orthodontic office preferred but not required.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Friendly and professional demeanor with a patient-focused attitude.
• Proficiency in dental scheduling software is a plus.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Schedule, reschedule, and confirm patient appointments to optimize the doctor’s time and patient flow.
• Greet and check in patients with professionalism and warmth.
• Answer phone calls and respond to patient inquiries regarding appointments and treatment schedules.
• Coordinate with the orthodontic team to ensure timely patient care and workflow efficiency.
• Maintain accurate patient records and update contact information as needed.
• Assist in patient follow-up calls and reminders.
• Provide excellent customer service to enhance patient satisfaction and retention.
• Collaborate with the team to create a seamless and positive experience for every patient.

Skills

Organizational skills

Communication skills

Customer service

Dental scheduling software

Fast-paced environment adapt.

Dental office experience

Tools

Dental scheduling software

Job description

About Us:

Kanning Orthodontics is a patient-centered orthodontic practice dedicated to providing top-quality care in a friendly and professional environment. We are seeking a highly organized and personable Scheduling Coordinator to join our team and ensure smooth daily operations.

Job Summary:

The Orthodontic Scheduling Coordinator plays a vital role in creating a positive patient experience by managing the appointment schedule efficiently and effectively. This position requires excellent communication skills, attention to detail, and a passion for customer service.

Key Responsibilities:

• Schedule, reschedule, and confirm patient appointments to optimize the doctor’s time and patient flow.
• Greet and check in patients with professionalism and warmth.
• Answer phone calls and respond to patient inquiries regarding appointments and treatment schedules.
• Coordinate with the orthodontic team to ensure timely patient care and workflow efficiency.
• Maintain accurate patient records and update contact information as needed.
• Assist in patient follow-up calls and reminders.
• Provide excellent customer service to enhance patient satisfaction and retention.
• Collaborate with the team to create a seamless and positive experience for every patient.

Qualifications & Skills:

• Prior experience in a dental or orthodontic office preferred but not required.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Friendly and professional demeanor with a patient-focused attitude.
• Proficiency in dental scheduling software is a plus.
• Ability to work efficiently in a fast-paced environment.

Benefits:

• Competitive pay based on experience.
• Health benefits include medical, orthodontic, STD, and LTD.
• Paid time off and holidays.
• Professional growth opportunities.
• Positive and supportive work environment.
• Retirement benefits.

If you are a detail-oriented individual with a passion for patient care and organization, we would love to hear from you!

Kanning Orthodontics is an equal-opportunity employer.