Scheduling Coordinator

Southernop; Fort Worth (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

PTO

Health/vision/dental insurance

401k with company match up to 4%

Job summary

Southern Orthodontic Partners is seeking a Scheduling Coordinator to warmly welcome patients and manage appointment scheduling for new and existing patients. You will be the friendly face and voice of the practice, ensuring smooth front-office operations.

Ideal candidates are flexible, team-oriented, and eager to learn. Strong organizational and communication skills are essential to provide excellent patient experiences in a fast-paced dental setting.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills and ability to multitask.
• Excellent communication with patients and team.
• Reliable and responsive to patients and team.
• Knowledge of front office and administrative duties.

Responsibilities

• Greet patients as they enter the practice.
• Answer phones and assist with patient questions.
• Schedule appointments for new and existing patients.
• Assist in opening/closing the practice with the team.
• Take payments and help verify insurance as needed.
• Serve as the face and voice of the practice.

Skills

Communication

Organization

Reliability

Interpersonal

Customer service

Education

High School Diploma or GED

Job description

Overview

We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Description

Scheduling Coordinators play a vital role in ensuring each patient receives excellent treatment. They are responsible for welcoming patients when they visit the practice and for scheduling appointments for both new and current patients.

We are looking for people who are:

• Flexible
• Committed
• Improvement focused
• Team focused
• Fun
• Curious
• Relationship focused
• Listeners who relate with people
• Self-Starters
• Eager to learn new skills

Essential Job Functions

• Welcome patients as they enter the practice
• Answer phones and greet patients
• Scheduling appointments for both new and current patients and answering any questions they may have about their upcoming appointments
• Assist in opening and closing the practice everyday with other members of the team
• Take payments and assist in verifying insurance, if needed
• Serve as the "face" and the "voice" of the practice

Essential Job Skills

• Communicates effectively and respectfully to patients, Doctor and team
• Must have strong organizational skills and ability to multitask
• Ability to demonstrate reliability and responsiveness to patients and team
• General knowledge and understanding of front office and administrative duties
• Displays strong interpersonal skills and has a customer service mindset

Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Requirements

Minimum Requirements:

• High School Diploma or GED
• Strong organizational skills
• Flexible Schedule

Preferred Requirements:

• 1-2 years front office experience, dental preferred

Benefits

• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
• Robust 401k plan, including a company match up to 4%

Physical Requirements

• Sitting, standing, walking for much of the day
• Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).