Scheduling Coordinator

Southern Orthodontic Partners; Fredericksburg (VA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO

STD/LTD

401(k) with company match

Job summary

Southern Orthodontic Partners in Fredericksburg, VA is seeking an experienced Orthodontic Scheduling Coordinator / Front Desk professional to deliver exceptional patient experiences in a fast-paced dental environment.

You will greet patients, answer calls, manage the schedule, process payments, verify insurance, and coordinate between patients, doctors, and the clinical team. 1–2 years of dental front office experience preferred; familiarity with Dentrix, Eaglesoft, or Open Dental is a plus.

Qualifications

• 1-2 years of experience in a dental or orthodontic front office (preferred).
• Experience with insurance verification, scheduling, and office workflows.

Responsibilities

• Greet and check in patients with a friendly, professional attitude.
• Answer calls and assist with scheduling and appointment questions.
• Maintain an efficient provider schedule and reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinate communication between patients, doctors, and the clinical team.

Skills

Patient scheduling

Front desk experience

Customer service

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Description

We are currently seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk professional who thrives in a fast-paced dental or orthodontic environment and understands how to deliver exceptional patient experiences.

Orthodontic Scheduling Coordinator / Orthodontic Front Desk / Dental Receptionist

Full-Time | $19-$23/hr

What You’ll Do

• Greet and check in orthodontic patients with a friendly, professional attitude
• Answer incoming calls and assist patients with scheduling and appointment questions
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule
• Process patient payments and assist with insurance verification and benefits questions
• Coordinator communication between patients, doctor, and clinical team

Benefits & Perks

• Health, dental, and vision insurance
• Paid time off (PTO)
• Company-paid STD/LTD
• 401(k) with up to 4% company match

Requirements

What We’re Looking For

• 1-2 years of experience in a dental or orthodontic front office experience (preferred)
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental
• Experience with insurance verification, patient scheduling, and dental office workflows

Physical Requirements

• Sitting, standing, and walking throughout the day
• Manual dexterity for computer and administrative tasks
• Ability to lift up to 30 lbs pounds occasionally
• Bending and reaching when necessary

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).