Scheduling & Patient Experience Coordinator

BOND MANAGEMENT PARTNERS LLC; Idaho; On-site; USD 36,000 - 48,000; Full time

Job summary

Curtis Orthodontics is seeking a scheduling coordinator to ensure daily schedules run smoothly and to create an exceptional experience for every patient.

You will welcome patients, check them in, help with appointments and payments, and handle phone, text, and email inquiries with a friendly, energetic and detail‑oriented approach. The role requires strong communication, multitasking, and teamwork in a fast-paced office. Experience with dental software is a plus.

Qualifications

• Excellent verbal and written communication abilities and the capacity to educate and influence patients.
• Experience multitasking in a busy office while ensuring accuracy and follow-through.
• Ability to work well in a team and take initiative with minimal supervision.

Responsibilities

• Provide superior patient service with compassion and care following policies and regulations.
• Assist patients with scheduling appointments via phone, text, or email.
• Welcome patients and check them in for their appointments.
• Collect payments at the front desk.
• Keep the office tidy and stock the coffee bar and paper forms.
• Scan and file mail and other crucial documents.
• Perform other administrative tasks as assigned.
• Contribute to delivering an exceptional patient experience at every visit.

Skills

Friendly phone voice

Multitasking

Patient education

Communication skills

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Curtis Orthodontics is seeking a scheduling coordinator to ensure daily schedules run smoothly and to create an exceptional experience for every patient.

You will welcome patients, check them in, help with appointments and payments, and handle phone, text, and email inquiries with a friendly, energetic and detail‑oriented approach. The role requires strong communication, multitasking, and teamwork in a fast-paced office. Experience with dental software is a plus.