Scheduling Coordinator

SALT Dental Partners; Berkeley (CA); On-site; USD 39,778 - 56,653; Full time

Benefits offered by this job

Competitive compensation package

401K with matching

Generous benefits package

Opportunities for mentorship

Job summary

SALT Dental Partners in Berkeley, California is looking for an experienced Orthodontic Assistant to provide exemplary patient support and manage scheduling efficiently. Candidates should have a strong background in orthodontics, proficiency in scheduling software, and exceptional communication skills. The role involves patient engagement, administrative tasks, and maintaining compliance with regulations. A competitive compensation package and opportunities for growth are offered, with a preference for Spanish speakers.

Qualifications

• One or more years of Orthodontic experience required.
• Detailed oriented and comfortable in a fast-paced office environment.
• Ability to act with integrity, professionalism, and confidentiality.

Responsibilities

• Greet and engage patients with respect.
• Provide excellent customer service and manage scheduling inquiries.
• Update and maintain scheduling system and patient records.
• Confirm appointments and obtain patient consents.
• Collaborate with team members to improve scheduling processes.

Skills

Orthodontic experience

Proficiency in scheduling software

Detail oriented

Professionalism

Spanish speaking

Interpersonal skills

Organizational skills

Education

RDA with X-ray Certification

Job description

Benefits

• Competitive compensation package.
• Supportive work environment with modern facilities and advanced technology.
• Opportunities for mentorship and career growth.
• A diverse patient population and rewarding clinical experiences.
• Compensation is $35+ per hour based experience.
• Generous benefits package, 401K with matching, and Company Holidays.
• Long term employment.

Responsibilities

• Greet and engage patients with respect and a smile.
• Provide excellent customer service and address any scheduling-related inquiries or concerns.
• Update, maintain, and coordinate the scheduling system and patient records for multiple providers.
• Answering scheduling queries via email and phone.
• Confirm appointments and obtain patient's consents.
• Send reminders to patients.
• Reschedule appointments when necessary.
• Collaborate with other team members to optimize scheduling processes and improve overall efficiency
• Performing other administrative tasks when required.
• Take X-Rays and assist in the back as needed
• Maintain a clean, sterile, and patient-centric working environment.
• Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

Qualifications

• One (1) or more years of Orthodontic experience
• Proficiency in scheduling software and basic computer skills.
• Detailed oriented and comfortable working in a fast-paced office environment.
• Commitment to being punctual and reporting to work on time.
• Ability to act with integrity, professionalism, and confidentiality.
• Desire and ability to learn new skills and be a team player.
• Exceptional written and verbal communication skills.
• Spanish speaker preferred.
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of dentistry and dental terminology.
• RDA with X-ray Certification preferred