Scheduling Coordinator

Southern Orthodontic Partners; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO

Company-paid STD/LTD

401(k) with company match

Job summary

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator / Front Desk professional for a fast-paced dental/orthodontic environment. You will greet patients, manage schedules, handle insurance questions, and coordinate between patients and clinicians to ensure smooth operations.

Ideal candidates have 1–2 years of front office experience in dentistry and are proficient with Dentrix, Eaglesoft, or Open Dental.

Qualifications

• 1-2 years of dental/orthodontic front office experience preferred.
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification, scheduling, and dental office workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer incoming calls and assist patients with scheduling and questions.
• Maintain an efficient provider schedule and minimize gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinate communication between patients, doctor, and clinical team.

Skills

Front office experience

Customer service

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Orthodontic Scheduling Coordinator / Orthodontic Front Desk / Dental Receptionist

Full-Time | $20-$26/hr

We are currently seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk professional who thrives in a fast-paced dental or orthodontic environment and understands how to deliver exceptional patient experiences.

What You'll Do

• Greet and check in orthodontic patients with a friendly, professional attitude
• Answer incoming calls and assist patients with scheduling and appointment questions
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule
• Process patient payments and assist with insurance verification and benefits questions
• Coordinate communication between patients, doctor, and clinical team

Benefits & Perks

• Health, dental, and vision insurance
• Paid time off (PTO)
• Company-paid STD/LTD
• 401(k) with up to 4% company match

Requirements

What We're Looking For

• 1-2 years of experience in a dental or orthodontic front office experience (preferred)
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental
• Experience with insurance verification, patient scheduling, and dental office workflows

Physical Requirements

• Sitting, standing, and walking throughout the day
• Manual dexterity for computer and administrative tasks
• Ability to lift up to 30 lbs pounds occasionally
• Bending and reaching when necessary

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).