Front Desk Representative

Slater Family Dental; Beaverton (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

401(k) matching

Training & development

Competitive salary

Flexible Schedule

Great work-life balance

Ongoing training

Reimbursement up to $400 a month for Q

Job summary

Slater Family Dental is seeking a detail-oriented Scheduling Coordinator to join our team. The role focuses on efficient scheduling operations within a dental environment and requires familiarity with dental terminology and administrative support.

The ideal candidate will have experience in a dental office setting, knowledge of EagleSoft software, and strong communication skills to interact with patients and staff.

Qualifications

• Customer service experience 1+ years (Required)
• Dental terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• Strong work ethic and positive attitude
• Preferred knowledge of EagleSoft software
• Excellent multi-tasking skills

Responsibilities

• Welcome patients and assist with check-in.
• Understand dental terminology and office procedures.
• Provide administrative support in a dental setting.
• Familiarity with EagleSoft and Revenue Well preferred.
• Communicate effectively with patients and staff.
• Receive and forward x-rays to other dental offices.
• Assist in patient checkout and ensure payments.
• Explain dental benefits to patients as needed.
• Review patient accounts for balances and collections at service time.
• Assist in creating treatment plans and verifying insurance estimates.

Skills

Customer service

Dental terminology

Computer skills

EagleSoft

Revenue Well

Multi-tasking

Strong work ethic

Tools

EagleSoft

Revenue Well

Job description

Benefits

• 401(k)
• Employee discounts
• Paid time off
• 401(k) matching
• Training & development

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount
• 401K and 401K matching
• Reimbursement up to $400 a month for qualifying health plans

Job Summary

Slater Family Dental is seeking a detail-oriented Scheduling Coordinator to join our team. The ideal candidate will have experience in dental terminology and administrative support, ensuring efficient scheduling operations within a dental environment.

Responsibilities

• Welcome patients and assist with check-in.
• Experience in dental terminology and understanding of dental office procedures.
• Experience in administrative support, preferably in a dental office setting.
• Familiarity with EagleSoft software and Revenue Well preferred.
• Strong communication skills to interact effectively with patients and staff.
• Receive and forward x-rays to other dental offices.
• Assist in departure of patients/check-out.
• When necessary, create treatment plans and verify insurance estimates are correct.
• Explanation of dental benefits to patients when necessary.
• Review patient accounts for collection at time of service.
• When confirming appointments, let patient know to come prepared to make payment on any outstanding balance or any treatment scheduled for the appointment.
• Assist in making payment plans.
• Call in prescriptions as directed by Dentists.
• Confirm lab deliveries for upcoming appointments.
• Help ensure reception area is neat and tidy.
• Knowledge of HIPAA regulations to ensure patient privacy and confidentiality.

This role offers an opportunity to contribute to the smooth operation of services while utilizing your organizational skills and dental administrative knowledge.

Qualifications

• Customer service experience 1 or more years (Required)
• Dental terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• Strong work ethic and positive attitude
• Preferred knowledge of EagleSoft software
• Excellent multi-tasking skills