Scheduling & Billing Specialist II – Patient Access

Washington University; St. Louis (MO); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Transit pass

Tuition assistance

Job summary

Washington University in St. Louis seeks a Patient Scheduler in the Minimally Invasive Gynecologic Surgery Division. You will schedule and register patients by phone, collect demographics and insurance information, and counsel on financial assistance.

This role involves communicating with physicians and staff, handling referrals, explaining billing processes, and coordinating reminders via Relatient. The position requires a high school diploma and at least 3 years of relevant experience; salary

Qualifications

• High school diploma or equivalent.
• At least 3 years of relevant experience.
• Experience with billing processes and insurance coordination.

Responsibilities

• Schedule and register patients by phone with demographics and insurance.
• Explain billing process to patients and staff.
• Assist with FMLA and disability paperwork.
• Coordinate with physicians and staff for scheduling urgent cases.
• Use Relatient for patient reminders and scheduling updates.
• Process internal referrals and collect referral forms.
• Support inquiries about insurance and payments.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Tools

Relatient

Job description

Washington University in St. Louis seeks a Patient Scheduler in the Minimally Invasive Gynecologic Surgery Division. You will schedule and register patients by phone, collect demographics and insurance information, and counsel on financial assistance.

This role involves communicating with physicians and staff, handling referrals, explaining billing processes, and coordinating reminders via Relatient. The position requires a high school diploma and at least 3 years of relevant experience; salary