Ob/Gyn Patient Billing & Access Specialist

Washington University in St. Louis; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

Washington University in St. Louis is seeking a patient financial services associate to collect insurance information, counsel on financial assistance, and support billing processes. The role involves registering new patients, managing appointment schedules, and answering questions from patients and payers.

The position requires a high school diploma, 3 years of related experience, and BLS certifications. Normal office environment and patient care setting apply.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification preferred/required as stated.
• 3 years of billing systems or third-party claims/medical office experience.
• Strong interpersonal and communication skills.

Responsibilities

• Obtain insurance information from patients and counsel on financial assistance options.
• Register new patients and assist with form completion.
• Review schedules and update patient appointments as needed.
• Call patients to remind of appointments and collect insurance details.
• Explain billing processes to patients and respond to inquiries from patients and payers.
• Assist staff with reminders and basic account maintenance.

Skills

Financial Information

Insurance

Interpersonal Relationships

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is seeking a patient financial services associate to collect insurance information, counsel on financial assistance, and support billing processes. The role involves registering new patients, managing appointment schedules, and answering questions from patients and payers.

The position requires a high school diploma, 3 years of related experience, and BLS certifications. Normal office environment and patient care setting apply.