OB/GYN Billing & Scheduling Specialist

Washington University; St. Louis (MO); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vacation and holidays

Health insurance

Metro U-Pass

Tuition benefits

Job summary

Washington University in St. Louis seeks a patient scheduling and insurance counselor to obtain insurance details, counsel on financial assistance, and schedule patients by phone or email. You will communicate with clinicians to coordinate urgent referrals and explain billing processes to patients and staff.

The role involves handling reminders, demographic collection, and basic account maintenance in a fast-paced office. A high school diploma and 3 years of relevant experience are preferred.

Qualifications

• High school diploma or equivalent.
• 3 years of relevant work experience.
• Experience with billing systems, insurance and third-party claims.

Responsibilities

• Obtain insurance information from patients and discuss financial assistance options.
• Schedule and register patients by phone or email.
• Coordinate urgent referral scheduling with physicians and staff.
• Explain billing processes and respond to inquiries from patients and third-party payers.
• Assist with provider scheduling templates and reminder duties.
• Perform basic account maintenance as needed.

Skills

Billing systems

Customer service

Epic EHR

Financial information

Insurance

Interpersonal communication

Medical office support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third party claims

Education

High School Diploma or equivalent

Tools

Epic EHR

Job description

Washington University in St. Louis seeks a patient scheduling and insurance counselor to obtain insurance details, counsel on financial assistance, and schedule patients by phone or email. You will communicate with clinicians to coordinate urgent referrals and explain billing processes to patients and staff.

The role involves handling reminders, demographic collection, and basic account maintenance in a fast-paced office. A high school diploma and 3 years of relevant experience are preferred.