OB/GYN Billing & Scheduling Specialist

Washington University in St. Louis; United States; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Metro U-Pass

Job summary

Washington University in St. Louis is seeking a detail-oriented administrative specialist to obtain insurance information, counsel patients on financial assistance, and schedule/ register patients by phone or email.

The role supports clinical staff and coordinates with physicians to manage urgent referrals and appointments. The position requires experience with billing processes, Epic EHR, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years relevant work experience.
• Experience with billing systems and insurance processes preferred.
• Strong communication and organizational skills.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
• Provides patient scheduling services to include collecting demographics and insurance registration.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment time reminders; obtains insurance information and referral forms.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is seeking a detail-oriented administrative specialist to obtain insurance information, counsel patients on financial assistance, and schedule/ register patients by phone or email.

The role supports clinical staff and coordinates with physicians to manage urgent referrals and appointments. The position requires experience with billing processes, Epic EHR, and strong communication skills.