Patient Billing & Scheduling Specialist II

Washington University in St. Louis; St. Louis (MO); On-site; USD 2,352,000 - 3,728,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Transit U-Pass

403(b) Retirement Savings Plan

Job summary

Washington University in St. Louis is seeking a detail-oriented scheduler and billing assistant to obtain insurance information, counsel on financial assistance, and register patients by phone or email.

You will coordinate with physicians and clinical staff to schedule urgent or referred cases, explain billing processes, and provide excellent patient service in a busy office environment. Required are a high school diploma or equivalent and about 3 years of relevant experience.

Qualifications

• High school diploma or equivalent required.
• Relevant experience (3 years) in a related role preferred.
• Familiarity with billing processes and scheduling workflows.

Responsibilities

• Assist with collecting demographics and insurance information for scheduling.
• Coordinate with physicians and staff to schedule urgent or referred patients.
• Explain billing processes to patients and staff; respond to inquiries.
• Support reminders and scheduling using Relatient or similar systems.
• Update provider scheduling templates based on physician input.
• Perform other duties as assigned.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Tools

Epic EHR

Job description

Washington University in St. Louis is seeking a detail-oriented scheduler and billing assistant to obtain insurance information, counsel on financial assistance, and register patients by phone or email.

You will coordinate with physicians and clinical staff to schedule urgent or referred cases, explain billing processes, and provide excellent patient service in a busy office environment. Required are a high school diploma or equivalent and about 3 years of relevant experience.