Scheduling Admin | IT Installations & Client Coordination

Access Systems, Inc.; United States; On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Full Benefits Package

Matching 401(k) Retirement Savings Plan

Continuous Training Opportunities

Company Events and Incentive Trips

Onsite gym and employee lounge

Job summary

A dynamic technology company is actively hiring a Scheduling Administrative Assistant to ensure smooth IT hardware installations by designing schedules and dispatching jobs. This full-time role requires strong customer service skills and the ability to adapt to changes. You will collaborate with clients and internal teams to provide an optimal experience. Enjoy a full benefits package and a modern campus environment in Waukee.

Qualifications

• 2-3 years of customer service, administrative, or logistics experience preferred.
• Excellent verbal and written communication skills in all customer interactions.
• Demonstrate organization and attention to detail while also being adaptable to schedule changes.
• Ability to think on feet when working with customers.

Responsibilities

• Communicate and coordinate with clients to schedule IT hardware installations and address onsite requests for IT related repairs.
• Collaborate with internal teams to prioritize upcoming installations and onsite requests.
• Provide next level customer service by requesting and responding to feedback.
• Facilitate new client onboarding, providing a single point of contact for end users.

Skills

Customer service

Communication skills

Organization

Attention to detail

Adaptability

Job description

A dynamic technology company is actively hiring a Scheduling Administrative Assistant to ensure smooth IT hardware installations by designing schedules and dispatching jobs. This full-time role requires strong customer service skills and the ability to adapt to changes. You will collaborate with clients and internal teams to provide an optimal experience. Enjoy a full benefits package and a modern campus environment in Waukee.