Scheduling Coordinator

Perma-Seal Basement Systems; Burr Ridge (IL); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Perma-Seal Basement Systems in Burr Ridge, IL is seeking a Scheduling Coordinator to manage installation crew schedules, coordinate permits, and maintain accurate customer and project records. The ideal candidate is highly organized, proactive, and able to communicate effectively in a fast-paced environment, with flexibility to work days, evenings, or weekends as needed.

You will collaborate with internal teams and support daily operations to ensure timely project delivery and outstanding

Formación

• Strong organizational and time-management skills.
• Excellent verbal and written communication.
• Customer-focused and able to handle multiple tasks.
• Self-motivated with a proactive approach, sense of urgency.
• Flexible and adaptable in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Proficiency with computers, spreadsheets, email, CRM systems, and data entry.
• Ability to work collaboratively and handle confidential information.
• Experience in scheduling, dispatching, logistics, or call center/customer service preferred.
• Flexibility to work days, evenings, or weekends based on business needs.

Responsabilidades

• Coordinate installation crew schedules and allocate resources efficiently.
• Collaborate with internal teams to obtain required installation permits.
• Communicate with customers to schedule projects, provide updates, and address inquiries.
• Maintain accurate customer records, scheduling information, and project documentation.
• Identify scheduling conflicts, prioritize tasks, and assist with resolutions.
• Provide administrative support to management and perform additional duties as assigned.

Conocimientos

Organizational skills

Multitasking

Time management

Verbal communication

Written communication

Customer focus

Attention to detail

Problem-solving

Team player

Self-motivation

Adaptability

Learn quickly

Herramientas

CRM systems

Spreadsheets

Data entry

Email

Descripción del empleo

The Scheduling Coordinator is responsible for managing installation crew schedules, coordinating permits, and maintaining accurate customer and project records. This position requires a highly organized, proactive team player who communicates effectively, adapts to changing priorities, and works with a sense of urgency to support efficient daily operations and exceptional customer service.

Essential Job Functions

• Coordinate installation crew schedules and ensure efficient allocation of resources.
• Collaborate with internal teams to obtain required installation permits.
• Communicate with customers to schedule projects and services, provide updates, and address inquiries.
• Maintain accurate customer records, scheduling information, and project documentation.
• Identify scheduling conflicts, prioritize tasks, and assist with timely resolutions.
• Provide administrative support to management and perform additional duties as assigned.

Required Skills & Qualifications

• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication skills, including professional telephone etiquette.
• Personable, positive, level-headed, and customer-focused.
• Self-motivated with a strong work ethic, sense of urgency, and willingness to learn.
• Flexible, adaptable, and able to remain composed in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Proficiency with computers, spreadsheets, email, CRM systems, and data entry.
• Ability to work collaboratively, handle confidential information, and respond effectively to customer needs.
• Previous experience in scheduling, dispatching, logistics, or call center/customer service preferred.
• Flexibility to work days, evenings, or weekends based on business needs.