Scheduler Urgently Hiring

Guardian Angel Senior Services; North Billerica (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

Health benefits

Ongoing training and professional dev.

Career advancement opportunities

Supportive team environment

Job summary

Guardian Angel Senior Services is seeking a Home Care Scheduler to coordinate caregiver schedules and respond to staffing needs. You will build strong relationships with clients and caregivers to ensure reliable, high-quality home care.

Key responsibilities include matching caregivers to clients, handling last-minute changes, and maintaining accurate records. Excellent communication and organizational skills are essential to excel in this fast-paced role and deliver exceptional service.

Qualifications

• Previous home care scheduling, healthcare staffing, or related experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to work independently while managing multiple priorities.
• Proficiency with scheduling software and computers.

Responsibilities

• Schedule and coordinate home care visits for caregivers and clients.
• Match caregivers with clients based on availability, skills, and client preferences.
• Manage last-minute schedule changes, call-outs, and emergency staffing needs.
• Maintain accurate scheduling records and documentation.
• Communicate professionally with caregivers, clients, and office staff.
• Work closely with the recruiting and clinical teams to maintain quality coverage and continuity of care.
• Help ensure outstanding customer service and client satisfaction.

Skills

Scheduling

Customer service

Communication

Organization

Independent work

Tools

Generations Homecare Software

Job description

Keep Care Moving. Change Lives Every Day.

Guardian Angel Senior Services is seeking a motivated, detail-oriented Home Care Scheduler to join our growing team. If you excel at problem-solving, thrive in a fast-paced environment, and enjoy making a difference in people's lives, this could be the opportunity you've been looking for.

As a Home Care Scheduler, you'll play a vital role in ensuring our clients receive exceptional care by coordinating caregiver schedules, responding to staffing needs, and building strong relationships with both clients and caregivers.

Responsibilities

• Schedule and coordinate home care visits for caregivers and clients.
• Match caregivers with clients based on availability, skills, and client preferences.
• Manage last-minute schedule changes, call-outs, and emergency staffing needs.
• Maintain accurate scheduling records and documentation.
• Communicate professionally with caregivers, clients, and office staff.
• Work closely with the recruiting and clinical teams to maintain quality coverage and continuity of care.
• Help ensure outstanding customer service and client satisfaction.

Qualifications

• Previous home care scheduling, healthcare staffing, or related experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to work independently while managing multiple priorities.
• Proficient with computers and scheduling software (Generations Homecare Software experience is a plus).
• Dependable, professional, and solution-oriented.

What We Offer

• Competitive pay
• Paid Time Off
• Health benefits
• Ongoing training and professional development
• Opportunities for career advancement
• A supportive team environment where your work is valued

At Guardian Angel Senior Services, every schedule you create helps a client remain safe and independent in their own home. We are looking for someone who is committed to excellence and takes pride in delivering exceptional service.

Be the Person Who Keeps Care Connected.

Guardian Angel Senior Services is an Equal Opportunity Employer.