Home Care Scheduler - Full-Time

Guardian Angel Senior Services; Pittsfield (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Full-Time

Daytime hours

Competitive pay

Job summary

Guardian Angel Senior Services is seeking a Full-Time Home Care Scheduler in Pittsfield, MA. The role focuses on coordinating schedules for clients and caregivers to ensure continuous, high-quality home care services.

The ideal candidate is highly organized, dependable, and capable of solving scheduling challenges in a fast-paced environment. This position offers daytime hours with no weekend schedule and opportunities for growth within a compassionate team.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize competing responsibilities.
• Strong problem-solving skills.
• Ability to remain calm and professional under pressure.
• Attention to detail and accuracy.
• Experience with scheduling or home care is preferred.
• Experience working in a fast-paced office environment is a plus.
• Basic computer and administrative skills.

Responsibilities

• Match caregivers with clients based on availability, skills, and client needs.
• Create and maintain accurate caregiver schedules.
• Communicate with caregivers, clients, and office staff.
• Manage schedule changes, call-outs, and last-minute coverage needs.
• Assist with finding coverage for open shifts.
• Ensure client services are staffed appropriately.
• Maintain accurate documentation and scheduling records.
• Work closely with office staff to ensure smooth daily operations.
• Build positive relationships with caregivers and clients.
• Help solve scheduling challenges in a fast-paced environment.

Skills

Organizational skills

Time management

Communication skills

Customer service

Multitasking

Attention to detail

Problem-solving

Calm under pressure

Tools

Scheduling software

Job description

HOME CARE SCHEDULER - FULL TIME

Location: Pittsfield, MA

Pay: $23.00 - $25.00 per hour

Schedule: Monday through Friday
8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM

ARE YOU READY TO MAKE A MEANINGFUL IMPACT IN SENIOR CARE?

Join Guardian Angel Senior Services as a Full-Time Home Care Scheduler!

This is an exciting opportunity for an organized, dependable, and compassionate professional who enjoys problem-solving, working in a fast-paced environment, and helping ensure seniors receive the care they need.

As a Home Care Scheduler, you will play an essential role in connecting caregivers with clients and helping keep our home care services running smoothly.

GUARDIAN ANGEL SENIOR SERVICES: OUR MISSION

Guardian Angel Senior Services was created with a vision and mission to make a difference in the lives of seniors by helping them maintain their dignity and independence at home.

We are a family-owned company with over 23 years of experience and 16 locations. Our team is made up of individuals who have a passion for helping others and a commitment to providing exceptional care and service to our clients.

YOUR DAY AS A HOME CARE SCHEDULER

As a Full-Time Home Care Scheduler, you will be responsible for coordinating and maintaining schedules for clients and caregivers.

Your day may include:

• Matching caregivers with clients based on availability, skills, and client needs

• Creating and maintaining accurate caregiver schedules

• Communicating with caregivers, clients, and office staff

• Managing schedule changes, call-outs, and last-minute coverage needs

• Assisting with finding coverage for open shifts

• Ensuring client services are staffed appropriately

• Maintaining accurate documentation and scheduling records

• Working closely with office staff to ensure smooth daily operations

• Building positive relationships with caregivers and clients

• Helping solve scheduling challenges in a fast-paced environment

Every day is different, and your ability to stay organized, think quickly, and communicate effectively will make a direct impact on the quality of care our clients receive.

WHAT MATTERS MOST

To succeed as a Home Care Scheduler, you should be highly organized, dependable, and comfortable working in a busy office environment.

The ideal candidate will have:

• Strong organizational and time management skills

• Excellent communication and customer service skills

• The ability to multitask and prioritize competing responsibilities

• Strong problem-solving skills

• The ability to remain calm and professional under pressure

• Attention to detail and accuracy

• Experience with scheduling or home care is preferred

• Experience working in a fast-paced office environment is a plus

• Basic computer and administrative skills

Experience in home care, healthcare scheduling, staffing, or customer service is preferred, but we are looking for the right person with the motivation and skills to succeed.

WHY JOIN GUARDIAN ANGEL SENIOR SERVICES?

• Full-Time, Monday through Friday Schedule

• Competitive Pay: $23.00 - $25.00 per hour

• Consistent Daytime Hours

• No Weekend Schedule

• Supportive Team Environment

• Opportunity for Professional Growth

• Meaningful Work Supporting Seniors and Their Caregivers

If you are looking for a career where your organizational skills and ability to solve problems can truly make a difference, we want to hear from you.

Join a team that works together to support seniors, caregivers, and families throughout our community.

Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex, national origin, age, disability, or genetic information.