Scheduler/Receptionist - Internal Medicine - Windsor

Experience Champaign Urbana; Champaign (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Identity Theft Protection

Long Term Disability

AD&D Insurance

Job summary

Christie Clinic's Windsor clinic in Champaign, IL is seeking a full-time Scheduler/Receptionist for the Internal Medicine department. The role runs Monday–Friday, 7:00am–4:00pm, with no nights or weekends.

Primary duties include greeting patients, scheduling tests and appointments, and serving as a liaison between patients and medical staff. The ideal candidate will have a high school diploma and strong communication skills, plus experience with EMR and scheduling software.

Qualifications

• High School diploma required.
• Ability to greet patients professionally and manage calls.
• Proficient in using EMR and scheduling tools.

Responsibilities

• Greet patients and visitors in a professional manner.
• Schedule and place orders for tests and appointments.
• Document conversations in the EMR and coordinate with staff.
• Maintain provider schedules and contact patients for cancellations.
• Assist in coordinating referrals and liaise with departments.

Skills

Customer service

Communication

Organization

Education

High School diploma

Tools

EMR system

Scheduling software

Job description

Scheduler/Receptionist - Internal Medicine - Windsor

Windsor (LLC) - Champaign, IL 61822

Overview

• Salary Range: $17.36 - $23.87 Hourly
• Position Type: Full Time
• Job Shift: 1st Shift
• Education Level: High School
• Category: Administrative/Clerical

General Summary of Duties

Christie Clinic's department of Internal Medicine is seeking a full-time Scheduler/Receptionist at the Windsor clinic in Champaign from Monday-Friday 7:00am-4:00pm, with no night or weekend requirements.

Duties include checking patients out and scheduling appointments/testing after their visit with their provider. The scheduler will also serve as a liaison between patients and medical support staff.

Job Qualifications and Expectations

JOB DUTIES: (This list may not include all the duties assigned.)

• Greet patients and visitors in an efficient, professional, and courteous manner.
• Fill out radiology screening forms.
• Act as a liaison between Internal Medicine and other Christie Clinic departments to refer patients to specialized providers.
• Schedule/place orders for tests, labs, appointments, etc.
• Attend and participate in monthly department meetings.
• Schedule for incoming Nephrology referrals.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Accurately document conversations/requests from patients in the EMR and route appropriately.
• Verify and update necessary demographic information and insurance information.
• Maintain provider schedules.
• Contact patients in the event an appointment must be cancelled.
• Maintain an organized work area. (Filing patient orders, routers, etc.)
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• None

CERTIFICATE/LICENSE:

• Order entry

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the exam room and involves frequent contact with patients and exposure to communicable illnesses. Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance