Scheduler/Receptionist - Internal Medicine - Windsor

Christie-Clinic; Champaign (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Christie Clinic's Windsor clinic in Champaign is seeking a full-time Scheduler/Receptionist. Schedule Monday–Friday 7:00am–4:00pm with no nights or weekends, greet patients, and coordinate tests. Serve as a liaison between patients and medical staff to ensure smooth care transitions.

Responsibilities include checking patients in/out, updating EMR demographics and insurance data, and maintaining organized workflow while supporting department operations.

Qualifications

• High School Diploma or equivalent required.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Schedule and place appointments and tests after visits with providers.
• Serve as liaison between patients and medical support staff across departments.
• Enter and verify patient information in the EMR; document conversations and requests.
• Update demographic and insurance information; maintain accurate records.
• Contact patients if an appointment must be cancelled and manage provider schedules.
• Maintain an organized workspace and assist with related tasks as needed.

Education

High School Diploma or equivalent

Tools

Order entry

Job description

Christie Clinic's department of Internal Medicine is seeking a full-time Scheduler/Receptionist at the Windsor clinic in Champaign from Monday-Friday 7:00am-4:00pm, with no night or weekend requirements.Duties include checking patients out and scheduling appointments/testing after their visit with their provider. The scheduler will also serve as a liaison between patients and medical support staff.JOB DUTIES: (This list may not include all the duties assigned.)Greet patients and visitors in an efficient, professional, and courteous manner.Fill out radiology screening forms.Act as a liaison between Internal Medicine and other Christie Clinic departments to refer patients to specialized providers.Schedule/place orders for tests, labs, appointments, etc.Attend and participate in monthly department meetings.Schedule for incoming Nephrology referrals.Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.Accurately document conversations/requests from patients in the EMR and route appropriately.Verify and update necessary demographic information and insurance information.Maintain provider schedules.Contact patients in the event an appointment must be cancelled.Maintain an organized work area. (Filing patient orders, routers, etc.)Perform related work as required.REQUIRED QUALIFICATIONS:High School Diploma or equivalentPREFERRED QUALIFICATIONS:NoneCERTIFICATE/LICENSE:Order entryTYPICAL PHYSICAL DEMANDS:Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in the exam room and involves frequent contact with patients and exposure to communicable illnesses. Requirements may include working irregular hours.PAY AND BENEFITS:The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.We also offer a substantial benefits package, including:Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)Dependent Care Flexible Spending Account401k PlanMedical Flexible Spending AccountHealth InsuranceGroup Term Life InsuranceDental InsuranceIdentity Theft ProtectionVision InsuranceLong Term DisabilityAccidental Death & Dismemberment Insurance