Receptionist - Internal Medicine

Christie-Clinic; Champaign (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k Plan

Dental Insurance

Vision Insurance

Long Term Disability

Job summary

Christie Clinic's Internal Medicine department in Champaign seeks a full-time Receptionist for the Windsor Clinic. Monday–Friday, 8:00am–5:00pm with no evenings or weekends. Duties include greeting patients, handling check-in/out, answering calls, scheduling, and liaising with medical staff.

Experience in a medical office is preferred. Benefits include PTO, health/dental/vision, 401k and more as part of a comprehensive package.

Qualifications

• High School or better.
• Experience in a medical office setting preferred.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Answer high-volume phone calls and schedule appointments.
• Maintain provider schedules and tidy lobby areas.
• Process forms and paperwork for patients (FMLA, disability, etc.).
• Assist with check-in/check-out and relay messages to nurses.

Skills

Customer service

Phone etiquette

Medical office

Education

High school diploma

Tools

MS Office

EHR

Job description

Christie Clinic's department of Internal Medicine is seeking a full-time Receptionist from Monday-Friday 8:00am-5:00pm at the Windsor Clinic in Champaign, with no night or weekend requirements.Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. Experience in a medical office setting preferred.JOB DUTIES: (This list may not include all of the duties assigned.)Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.Maintain provider schedules.Keep a neat and orderly work and lobby area.Maintain relevant office supplies for department effectiveness.Utilize and update Internal Medicine’s waitlist to efficiently help patients with appointments.Accept forms and other paperwork (i.e. FMLA, Disability) from patients that need to be completed. Document and send forms onto appropriate person/department.Maintain medication samples and prescriptions for patient pick-up and record.Give messages, including triage, to nurses as necessary.Access patient information from the computer as necessary.Perform related work as required.REQUIRED QUALIFICATIONS:High School or better.PREFERRED QUALICATIONS:Experience is medical office setting.TYPICAL PHYSICAL DEMANDS:Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.PAY AND BENEFITS:The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.We also offer a substantial benefits package, including:· Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)· Dependent Care Flexible Spending Account· 401k Plan· Medical Flexible Spending Account· Health Insurance· Group Term Life Insurance· Dental Insurance· Identity Theft Protection· Vision Insurance· Long Term Disability· Accidental Death & Dismemberment Insurance