Scheduler/Receptionist - Internal Medicine - Windsor

Christie Clinic; Champaign (IL); Hybrid; USD 1,929,000 - 3,168,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k Plan

Medical Flexible Spending Account

Group Term Life Insurance

Dental Insurance

Vision Insurance

Job summary

Christie Clinic seeks a full-time Scheduler/Receptionist at the Windsor clinic in Champaign, IL 61822. Monday-Friday 7:00am-4:00pm, with no night or weekend requirements. You will greet patients, schedule tests and appointments, and coordinate between Internal Medicine and other Christie Clinic departments.

The role requires a High School Diploma or equivalent, strong phone and customer service skills, and accurate EMR documentation. Benefits include health coverage, 401k, and paid time off.

Qualifications

• High School Diploma or equivalent is required.

Responsibilities

• Greet patients and visitors in a professional, courteous manner.
• Schedule tests, labs, and appointments; place orders.
• Act as liaison between Internal Medicine and Christie Clinic departments to refer patients to providers.
• Maintain provider schedules and update demographic and insurance information.
• Accurately document conversations in the EMR and route appropriately.
• Attend and participate in monthly department meetings.
• Schedule for incoming Nephrology referrals.
• Handle a high volume of phone calls and schedule patient appointments.

Skills

Scheduling

Interdepartment liaison

EMR documentation

Phone etiquette

Customer service

Education

High School diploma or equivalent

Tools

EMR systems

Job description

Job Details

Job Location: Windsor (LLC) - Champaign, IL 61822

Position Type: Full Time

Education Level: High School

Salary Range: $17.36 - $23.87 Hourly

Job Shift: 1st Shift

Job Category: Administrative/Clerical

Christie Clinic's department of Internal Medicine is seeking a full-time Scheduler/Receptionist at the Windsor clinic in Champaign from Monday-Friday 7:00am-4:00pm, with no night or weekend requirements.

Job Qualifications and Expectations

Job Duties

• Greet patients and visitors in an efficient, professional, and courteous manner.
• Fill out radiology screening forms.
• Act as a liaison between Internal Medicine and other Christie Clinic departments to refer patients to specialized providers.
• Schedule/place orders for tests, labs, appointments, etc.
• Attend and participate in monthly department meetings.
• Schedule for incoming Nephrology referrals.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Accurately document conversations/requests from patients in the EMR and route appropriately.
• Verify and update necessary demographic information and insurance information.
• Maintain provider schedules.
• Contact patients in the event an appointment must be cancelled.
• Maintain an organized work area. (Filing patient orders, routers, etc.)
• Perform related work as required.

Required Qualifications

High School Diploma or equivalent

Preferred Qualifications

None

Certificate / License

Order entry

Typical Physical Demands

Demands include sitting, standing, walking, bending, stooping, stretching, and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

Typical Working Conditions

Work is performed in the exam room and involves frequent contact with patients and exposure to communicable illnesses. Requirements may include working irregular hours.

Pay and Benefits

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

Benefits

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance