Scheduler (104384)

Paycom - ATS; Tyler (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO&Paid Holidays

Company Paid Life Insurance

Employee Perks Program

Job summary

Paycom - ATS in Tyler, TX is seeking an Administrative Clerk to schedule provider appointments, verify patient demographics and insurance details, and manage inquiries. The role supports clinical staff and patient care with data entry and accurate record keeping.

Candidate should have 1+ year medical office experience, strong Excel/Word/Outlook skills, and excellent English communication. This full-time position offers benefits and standard clinic hours.

Qualifications

• Minimum one year of work experience in a medical office.
• Three to six months related experience and/or training or equivalent combination of education and experience

Responsibilities

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients’ appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Management and organizational skills

Communication skills

Customer service

English language

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Details: Job Location: Corporate-Call Center - Tyler, TX, Position Type: Full Time, Salary Range: $15.00 - $17.00Hourly, Job Category: Admin - Clerical

Job Summary (Summary of the basic functions of the position)

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients’ appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Experience Requirements

Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and teammate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities

This position has no supervisory responsibilities.

Benefits

• Medical,Dental,&Vision
• 401k
• PTO&PaidHolidays
• CompanyPaidLifeInsurance
• EmployeePerksProgram