Scheduler (104162)

U.S. Dermatology Partners; Tyler, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a part-time Scheduler to support providers and staff by scheduling appointments, verifying patient information, and handling clerical tasks in a fast-paced call center environment.

You will use the electronic records system, manage patient communications, and ensure accuracy in demographics and insurance data while maintaining HIPAA compliance and delivering excellent customer service to patients and visitors.

Qualifications

• One year of medical office experience preferred.
• Detail oriented, professional attitude.
• Excellent English communication, both written and verbal.
• Basic to intermediate computer skills.

Responsibilities

• Schedules all appointments in the system for providers and procedural visits.
• Verifies patient demographics and insurance information in the computer system.
• Confirms appointments and answers questions about scheduling.
• Directs patients and others to the appropriate extensions; handles messages.
• Performs routine clerical duties and follows safety policies.

Job description

# Scheduler (104162)Corporate-Call Center - Tyler, TX 75701Start Date 09/10/2026## OverviewPosition TypePart TimeCategoryAdmin - Clerical## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)* Verifies all pertinent patient demographic information in computer system, including insurance information.* Confirms patients’ appointment and answers incoming questions about appointments.* Instructs patients in locations and directions.* Enters appropriate data into computer and retrieves data.* Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.