Scheduler (104352)

Paycom; Tyler, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Paycom in Tyler, TX is seeking a part-time Scheduler to support clinical staff by coordinating appointments, updating patient records, and guiding patients with directions and information. The role requires at least one year in a medical office or 3–6 months related experience.

Strong communication, basic computer skills, and proficiency with Excel, Word, and Outlook are preferred. This position emphasizes accuracy, reliability, and a courteous customer service mindset to help maintain efficient

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience.
• Detail oriented with professional attitude and reliability.
• Ability to follow verbal & written instructions with good grammar and spelling.

Responsibilities

• Schedules all appointments for providers in computer system.
• Verifies patient demographics and insurance information.
• Confirms appointments and answers questions about scheduling.
• Instructs patients in locations and directions.
• Answers telephone and directs patients to correct extension; takes messages as needed.
• Adheres to safety policies and supports high quality customer service.
• Performs other duties as necessary or in the best interest of the organization.

Skills

Detail orientation

Professional attitude

Reliability

Management

Follow instructions

Interpersonal skills

English communication

Math/analytics

Computer operation

Excel

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

# Scheduler (104352)Corporate-Call Center - Tyler, TX 75701Start Date 09/24/2026## OverviewPosition TypePart TimeCategoryAdmin - Clerical## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)* Verifies all pertinent patient demographic information in computer system, including insurance information.* Confirms patients’ appointment and answers incoming questions about appointments.* Instructs patients in locations and directions.* Enters appropriate data into computer and retrieves data.* Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.