Scheduler (103905)

U.S. Dermatology Partners; Tyler (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k

PTO & Paid Holidays

Company Paid Life Insurance

Employee Perks Program

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a Full Time Administrative Clerk to schedule appointments and support patients and clinical staff in delivering care.

You will verify patient demographics and insurance information, confirm appointments, answer questions, and navigate the practice's computer system with basic data entry and Excel/Outlook skills. Ideal candidates have at least one year in a medical office, strong communication, and a detail-oriented, reliable work ethic; HIPAA

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training.
• Detail oriented and professional communication.
• Excellent English grammar and spelling.
• Familiarity with HIPAA and healthcare regulations.
• Data entry and basic computer skills.

Responsibilities

• Schedules all appointments for providers in computer system.
• Verifies patient demographic and insurance information.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on locations and directions.
• Enters data into computer and retrieves information.
• Answers phones, directs callers, and takes messages.
• Adheres to safety policies and supports high-quality customer service.
• Performs other duties as needed.

Skills

Detail oriented

Professional attitude

Reliable

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job DetailsJob Location: Corporate-Call Center - Tyler, TX 75701Position Type: Full TimeSalary Range: $15.00 - $17.00 HourlyJob Category: Admin - Clerical

SECTION 1: Job Summary (Summary of the basic functions of the position)

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients’ appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

SECTION 3: Experience Requirements

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• INTERPERSONAL skills to support customer service, functional, and teammate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities

This position has no supervisory responsibilities.

Benefits:

• Medical, Dental, & Vision
• 401k
• PTO & Paid Holidays
• Company Paid Life Insurance
• Employee Perks Program