Scheduler (103879)

U.S. Dermatology Partners; Tyler (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a part-time Administrative Clerk to schedule appointments and perform clerical tasks to support patients and clinical staff.

Responsibilities include verifying patient demographics, coordinating with providers for procedural appointments, data entry, answering phones, and maintaining accurate records while upholding HIPAA and safety standards. Strong attention to detail and English communication are essential.

Qualifications

• Minimum one year in a medical office or 3–6 months related experience.
• Experience with appointment scheduling and clerical tasks.

Responsibilities

• Schedules all appointments for providers in computer system.
• Verifies patient demographics and insurance information.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on locations and directions.
• Enters and retrieves data in computer systems.
• Answers phones and directs callers to extensions; takes messages.
• Adheres to safety policies while delivering high quality customer service.
• Performs other duties as needed.

Skills

Detail oriented

Customer service

Data entry

MS Office

English communication

HIPAA compliance

EMR systems

Tools

EMR systems

Job description

Job DetailsJob Location: Corporate-Call Center - Tyler, TX 75701Position Type: Part TimeJob Category: Admin - Clerical

SECTION 1: Job Summary (Summary of the basic functions of the position)

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)


• Verifies all pertinent patient demographic information in computer system, including insurance information.


• Confirms patients’ appointment and answers incoming questions about appointments.


• Instructs patients in locations and directions.


• Enters appropriate data into computer and retrieves data.


• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed


• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.


• Performs other duties that may be necessary or in the best interest of the organization.

QualificationsSECTION 3: Experience Requirements

Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable


• Management and organizational skills to support the leadership of this function


• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations


• Interpersonal skills to support customer service, functional, and team mate support needs


• Able to communicate effectively in English, both verbally and in writing


• Mathematical and/or analytical ability for basic to intermediate problem solving


• Basic to intermediate computer operation


• Proficiency with Microsoft Excel, Word, and Outlook


• Specialty knowledge of systems relating to job function


• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.