Scheduler

U.S. Dermatology Partners; Tyler (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

U.S. Dermatology Partners in Tyler, TX seeks a friendly front desk administrator to schedule appointments, verify demographics and insurance, and support clinicians with clerical tasks to ensure smooth patient flow.

The role requires accurate data entry, strong communication in English, and basic computer skills (Excel, Word, Outlook). Prior medical office experience is preferred but not required with training.

Qualifications

• Detail oriented and professional attitude required.
• Strong communication in English, both verbal and written.
• Ability to follow verbal and written instructions with accuracy.
• Basic to intermediate computer operation and data entry skills.
• Familiarity with Microsoft Excel, Word, and Outlook.
• Knowledge of state/federal regulations and HIPAA guidelines.

Responsibilities

• Schedules all appointments for providers in the computer system.
• Verifies patient demographics and insurance information.
• Confirms appointments and answers questions about scheduling.
• Answers phones and directs callers to extensions; takes messages.
• Gives directions and assists patients as needed.
• Maintains safety policies and supports quality customer service.
• Performs other duties as required.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Computer operation

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Tools

Excel

Word

Outlook

Job description

SECTION 1: Job Summary (Summary of the basic functions of the position)Schedules appointments and performs various clerical duties to assist patients and clinical staff inproviding patient care by performing the following duties:SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)Verifies all pertinent patient demographic information in computer system, including insurance information.Confirms patients’ appointment and answers incoming questions about appointments.Instructs patients in locations and directions.Enters appropriate data into computer and retrieves data.Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as neededAdheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsMinimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experienceSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.