Scheduler

NorthWest EMS; Beaver (Beaver County); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Valley Beaver is seeking a full-time Scheduling Specialist to accurately book Diagnostic Service exams across Radiology, Cardiology, Pulmonology, Neurology and Nuclear Medicine, ensuring clear communication with patients and offices.

You will interpret physician orders, provide exam instructions, and respond promptly to questions while maintaining professional, calm service during peak periods.

Qualifications

• High school diploma or equivalent required.
• Medical terminology background required.
• Computer skills and experience required.
• Ability to communicate positively and clearly.
• Calm demeanor during peak workload periods.
• Strong organizational and multitasking skills.
• Able to work in a high productivity environment.
• Successful completion of required clearances within 90 days.

Responsibilities

• Schedule Diagnostic Service exams for multiple departments.
• Interpret verbal and written physician orders into specific exams.
• Provide clear exam instructions to patients and staff.
• Respond promptly and courteously to questions from patients and offices.

Skills

Medical terminology

Computer skills

Strong communication

Calm under pressure

Organizational skills

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Job description

Heritage Valley Beaver
1000 Dutch Ridge Road
Beaver, PA 15009, USA

Heritage Valley Beaver
1000 Dutch Ridge Road
Beaver, PA 15009, USA

Work Hours: Full Time. Various shifts between 8am-5pm, Monday-Friday.

Basic Function:

Responsible for efficient and accurate scheduling of Diagnostic Service exams for Radiology, Cardiology, Pulmonology, Neurology, and Nuclear Medicine Departments with knowledge of their inter-relationships to several departments. Develops and maintains a professional and positive rapport with large volumes of callers each day. Displays confidence, knowledge and reliability to callers. Precisely interprets verbal and written physician orders into specific exams. Utilizes effective questioning techniques to help customers determine needs. Promptly and courteously responds to patient, office personnel, physician, and peer questions. Provides easily understood oral instructions to patients and office personnel concerning exam, scheduling, and treatment issues. Utilizes effective word choices and appropriate responses at all times.

Qualifications:

Required:

• Must be a high school graduate, or equivalent
• Must have medical terminology background
• Must have computer skills and experience
• Must orally project a positive public image
• Must be able to remain calm and patient during peak workload periods
• Must possess excellent organizational and multitasking skills
• Ability to perform in a high productivity, fast-paced environment
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred:

• Previous work experience in healthcare field
• Previous telephone work experience
• Additional coursework in a medical office/business field
• Knowledge of CPT and ICD-10 coding

Travel Required

No .

Equal Opportunity Employer
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