Scheduler

Talentify; Beaver (Beaver County); On-site; USD 38,000 - 48,000; Full time

Job summary

Talentify is seeking a Scheduling Clerk to efficiently manage Diagnostic Service exam appointments for Radiology, Cardiology, Pulmonology, Neurology and Nuclear Medicine at Heritage Valley Beaver. You will interpret orders, confirm details with physicians and patients, and maintain calm, clear communication in a fast-paced environment.

Required high school graduate with medical terminology background, excellent listening, strong computer skills, and ability to multitask.

Qualifications

• Must be a high school graduate, or equivalent.
• Must have medical terminology background.
• Must demonstrate excellent listening skills.
• Must have computer skills and experience.
• Must orally project a positive public image.
• Must demonstrate pleasant voice quality.
• Must be able to remain calm and patient during peak workload periods.
• Must possess excellent organizational and multitasking skills.
• Ability to perform in a high productivity, fast-paced environment.
• Successful completion of applicable clearances as outlined in HR-106 within 90 days of commencing employment.

Responsibilities

• Responsible for efficient and accurate scheduling of Diagnostic Service exams for Radiology, Cardiology, Pulmonology, Neurology, and Nuclear Medicine Departments.
• Develops and maintains a professional rapport with large volumes of callers each day.
• Interprets verbal and written physician orders into specific exams.
• Provides easily understood oral instructions to patients and office personnel concerning exam, scheduling, and treatment issues.
• Responds promptly and courteously to questions from patients, office personnel, physicians and peers.

Skills

Medical terminology

Excellent listening

Computer skills

Oral communication

Organizational multitasking

Calm under pressure

Education

High school diploma

Job description

Location: Heritage Valley Beaver.

Work Hours: Full Time. Various shifts between 8am-5pm, Monday-Friday.

Basic Function

Responsible for efficient and accurate scheduling of Diagnostic Service exams for Radiology, Cardiology, Pulmonology, Neurology, and Nuclear Medicine Departments with knowledge of their inter-relationships to several departments. Develops and maintains a professional and positive rapport with large volumes of callers each day. Displays confidence, knowledge and reliability to callers. Precisely interprets verbal and written physician orders into specific exams. Utilizes effective questioning techniques to help customers determine needs. Promptly and courteously responds to patient, office personnel, physician, and peer questions. Provides easily understood oral instructions to patients and office personnel concerning exam, scheduling, and treatment issues. Utilizes effective word choices and appropriate responses at all times.

Qualifications

Required

• Must be a high school graduate, or equivalent
• Must have medical terminology background
• Must demonstrate excellent listening skills
• Must have computer skills and experience
• Must orally project a positive public image
• Must demonstrate pleasant voice quality
• Must be able to remain calm and patient during peak workload periods
• Must possess excellent organizational and multitasking skills
• Ability to perform in a high productivity, fast-paced environment
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred

• Previous work experience in healthcare field
• Previous telephone work experience
• Previous scheduling experience
• Additional coursework in a medical office/business field
• Knowledge of CPT and ICD-10 coding

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.