Appointment Scheduler

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

UKG in Chesapeake, VA is seeking an Appointment Scheduling Clerk to coordinate MRI, CT, ultrasound, and X-ray appointments under supervision. You will communicate with referring physicians and patients, ensuring accuracy and readiness for scanning.

Responsibilities include inputting registration data, reviewing schedules, managing the To Be Scheduled queue, coordinating transportation, and maintaining patient flow while upholding HIPAA/privacy requirements.

Qualifications

• High School diploma required; healthcare exposure preferred.
• Ability to operate copier, fax, and computer.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Schedule MRI, CT, Ultrasound and X-Ray exams per guidelines to ensure patient safety and readiness.
• Review all scheduled appointments for accuracy, timing, and scanner selection.
• Input correct patient registration information.
• Monitor and call patients from the To Be Scheduled file to optimize modality usage.
• Monitor schedules and fill openings to maximize scanner usage and patient flow.
• Assist with incoming calls and coordinate patient transportation as needed.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

High School Diploma

Tools

Copier

FAX machine

Computer

Job description

• Pay or shift range: $17 USD to $25 USD The estimated salary range is provided in accordance with Virginia Pay Transparency requirements. Final salary offers are calculated based on job-related factors, including education, experience, location, shift, skills, specialties, and/or other relevant qualifications or criteria.
• Patient Access Services
• Full-Time
• Requisition #: APPOI003885

Description

Under direct and indirect supervision of Appointment Scheduling Supervisor and C.E.O., accurately and efficiently schedule all MRI, CT and ultrasound patient appointments. Professionally and politely communicate and accommodate referring physician and patient scheduling requests. Assist with all other office and clerical duties as needed.

Major Job Functions

Schedule MRI, CT, Ultrasound and X-Ray exams according to scheduling guidelines and prescreening procedures to assure patient safety and readiness for scanning process via phone calls and faxes.

Review all scheduled patient appointments to ensure they are scheduled correctly, correct time allotted and correct scanner chosen.

Accurately input correct patient registration information.

Review and call patients from "To Be Scheduled" file on on-going basis to ensure optimum usage of all modalities.

Monitor faxed appointment requests on an on-going basis, enter into RIS scheduling and contact appropriate source to complete appointment scheduling process.

Monitor all modality schedules on an on-going basis and fill all openings in an efficient manner to ensure maximum scanner usage and maintain patient flow.

Assist with incoming phone calls as necessary and transfer appropriately.

Coordinate patient transportation when necessary.

Ensure all pertinent previous exams, studies, films and reports are present prior to or at the time of scheduled exam.

Qualifications

High School Diploma

Previous healthcare experience preferred, with courses in medical terminology preferred

Ability to operate copier, FAX machine, and computer

Must have excellent organizational, communication and interpersonal skills

Ability to set priorities and manage varying workload

Specifications

Must be able to remain calm in stressful situations. Must display courtesy and empathy toward co-workers and physicians. Must be able to make sound judgments and execute the appropriate actions based on the needs of the knowledge of departmental policies and procedures.

Must be discrete with confidential information and abide by cotp0rate HIPAA policies.

Must be able to move about freely. Sits, stands, walks intermittently during the day.

Must possess sufficient visual and auditory acuity, and manual dexterity to perform task.

Must attend mandatory practice training and departmental requirements annually.

Works in a clean, well lit medical facility. Subject to electrical, chemical, magnetic and radiant energy hazards. Exposure to infectious disease and lifting hazards. Must stoop and bend in course of job performance.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.