Schedule Coordinator/ Dispatcher - GPS Field Tech Service Scheduler (Dalworthington Gardens)

Metro Mobile Electronics, LLC.; Dalworthington Gardens (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Flexible schedule

Medical benefits

401K

Holiday/vacation pay

Job summary

A regional electronics service provider in Dalworthington Gardens is looking for a full-time Schedule Coordinator/Dispatcher. This role involves scheduling field visits, supporting technicians, and maintaining records. Candidates should have customer service experience and proficiency in Microsoft Office. A high school diploma is required, along with strong communication and multi-tasking skills. The position offers flexible hours and benefits including medical and 401K.

Qualifications

• At least one year of experience with dispatching or scheduling is strongly preferred.
• Some knowledge of GPS services is helpful but not required.
• Strong typing skills are recommended.

Responsibilities

• Schedule on-site field visits for 45-55 technicians daily.
• Support field staff via phone and email.
• Daily data entry to track technician metrics.

Skills

Customer service

Scheduling/Dispatching

Communication skills

Basic Windows computing

Microsoft Office (particularly Outlook)

Education

High school or equivalent

Job description

Overview

Schedule Coordinator/ Dispatcher - GPS Field Tech Service Scheduler (Dalworthington Gardens)

Responsibilities

• Schedule on-site field visits for new installations and service work for 45-55 field technicians on a daily and ongoing basis.
• Work closely with field staff via phone and email to provide support and ensure success.
• Daily data entry and upkeep of spreadsheets/databases to track field technician metrics.

Qualifications

• At least one year of experience with dispatching or scheduling is strongly preferred.
• Experience in customer service is strongly preferred.
• Some knowledge of GPS services is helpful but not required.
• Mastery of basic Windows computing is mandatory.
• Proficiency in Microsoft Office products, particularly Outlook, is mandatory.
• Strong typing skills are recommended.
• Strong communication skills, both written and via phone, are mandatory.
• Ability to be flexible within specific guidelines is important.
• Follow-through and attention to detail are important.
• Ability to multi-task is important.
• Punctuality and attendance are critical.

Employment details

• Job type: Full-time
• Required education: High school or equivalent
• Required experience: MS Office Skills; Dispatching/Scheduling; Customer Service

Compensation

Base pay range: $12.00/hr - $18.00/hr

Benefits

We offer a casual and comfortable working environment with a flexible schedule. Benefits include medical, dental, vision, life, 401K, and holiday/vacation pay.