Saturday-Only Front Desk & Patient Experience Specialist

Urgent-Dental-Center-; Indianapolis (IN); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Hands-on training

Professional growth opportunities

Team-focused environment

Zusammenfassung

Urgent Dental Center & Family Dentistry (UDC) in Indianapolis is seeking a proactive Business Assistant to greet patients, manage scheduling, and handle insurance and financial transactions. The role focuses on delivering a seamless, friendly patient experience from check-in to checkout.

Ideal candidates will have dental front office or customer service background, strong communication skills, and comfort discussing costs and payment options in a fast-paced environment.

Qualifikationen

• Previous dental front office or customer service experience preferred.
• Knowledge of dental insurance and billing processes is a plus.
• Strong communication and interpersonal skills.
• Comfortable discussing treatment costs and payment options.
• Able to multitask in a fast-paced environment.
• Proficient with computers and practice management software.

Aufgaben

• Welcome patients with a friendly check-in and check-out.
• Manage scheduling, confirmations, and follow-ups.
• Answer phone calls and assist questions.
• Verify insurance benefits and assist with processes.
• Present treatment plans and financial options.
• Collect payments and maintain records.
• Support same-day treatment and moving forward with care.
• Maintain accurate patient information.
• Follow HIPAA guidelines and company policies.
• Collaborate with doctors and office staff for efficient patient flow.

Kenntnisse

Communication

Organization

Multitasking

Customer service

HIPAA familiarity

Tools

Dental PM software

Jobbeschreibung

Urgent Dental Center & Family Dentistry (UDC) in Indianapolis is seeking a proactive Business Assistant to greet patients, manage scheduling, and handle insurance and financial transactions. The role focuses on delivering a seamless, friendly patient experience from check-in to checkout.

Ideal candidates will have dental front office or customer service background, strong communication skills, and comfort discussing costs and payment options in a fast-paced environment.