Dental Front Desk Coordinator - Full-Time with Benefits

Bright Direction Dental LLC.; Indianapolis (IN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Holiday pay

401(k) with company match

Job summary

Center for Advanced Dentistry in Indianapolis is seeking a Full-Time Front Desk Coordinator to oversee the front desk and support patient experiences with excellent customer service. Responsibilities include scheduling, check-in/out, insurance verification, and coordinating with dental staff.

The role emphasizes strong communication, organization, and teamwork. Compensation ranges from $22 to $25 per hour, with full-time benefits including medical, dental, vision, life insurance, paid time off

Qualifications

• Proven experience in a front desk or administrative role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Answer phone calls and address inquiries or direct them to the appropriate department.
• Verify patient information and insurance details.
• Coordinate and schedule appointments based on dentist availability.
• Send appointment reminders to patients and confirm appointments.
• Handle appointment cancellations and rescheduling.
• Ensure re-care is being booked.
• Follow up with patients on unscheduled treatment plans.
• Maintain accurate patient records and update information as needed.
• Handle patient registration and check-in/check-out processes.
• Process and verify insurance information.
• Collect and record payments for services rendered.
• Oversees and participates in collections of aged receivables.
• Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care.
• Address patient concerns and resolve issues related to appointments, billing, or service.

Skills

Front desk experience

Administrative skills

Communication skills

Patient interaction

Team player

Dental terminology knowledge

Education

High school diploma or equivalent

Tools

Dental office software

Job description

Center for Advanced Dentistry in Indianapolis is seeking a Full-Time Front Desk Coordinator to oversee the front desk and support patient experiences with excellent customer service. Responsibilities include scheduling, check-in/out, insurance verification, and coordinating with dental staff.

The role emphasizes strong communication, organization, and teamwork. Compensation ranges from $22 to $25 per hour, with full-time benefits including medical, dental, vision, life insurance, paid time off