Satellite Internet Support & Sales Specialist

AppleOne Employment Services; Beckley (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

AppleOne Employment Services in Beckley, WV seeks a Customer Support / Sales Representative to handle inbound customer interactions, promote satellite internet services, explain plans, and close sales while delivering an outstanding customer experience.

You will assist with service needs, recommend equipment, and build rapport with customers over the phone and online. A high school diploma is required; weekend availability and reliable transportation are expected due to rural location.

Qualifications

• High school diploma or equivalent required.
• Experience in sales or customer service preferred but not required.
• Ability to simplify and explain technical information to everyday customers.

Responsibilities

• Provide customer service through inbound interactions while promoting satellite internet services.
• Assist customers with service needs, explain product features, and recommend plans and equipment.
• Close sales while delivering an excellent customer experience.

Skills

Communication skills

Active listening

Explain technical information

Goal oriented

Computer proficiency

Flexibility

Weekend availability

Reliable transportation

Education

High school diploma

Tools

CRM software

Telephone systems

Job description

AppleOne Employment Services in Beckley, WV seeks a Customer Support / Sales Representative to handle inbound customer interactions, promote satellite internet services, explain plans, and close sales while delivering an outstanding customer experience.

You will assist with service needs, recommend equipment, and build rapport with customers over the phone and online. A high school diploma is required; weekend availability and reliable transportation are expected due to rural location.