Satellite Billing and Payment Coordinator

Total Quality Logistics; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Total Quality Logistics is seeking a detail-oriented Billing team member in Charlotte, NC. You will process payments, handle invoicing, and resolve discrepancies to support customer accounts.

Responsibilities include document review, outbound issue resolution, and collaboration with sales teams to ensure accurate bills. This role emphasizes ownership and strong communication within an on-site office environment.

Qualifications

• Demonstrate ownership of tasks and see work through to completion.
• Excellent communication skills with attention to detail.
• Proficient with Microsoft Office products.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and completeness.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and route to the appropriate team.

Skills

Ownership

Communication

MS Office

Bookkeeping

Job description

About the role:

As a part of our Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where we will train you to deliver expertise in the areas of invoicing, payment resolution, audit, specialized billing and large customer support.

What you’ll be doing:

• Process incoming paperwork for billing and accounts payable


• Review all documents for accuracy while ensuring they are filled out completely


• Make outbound calls to resolve paperwork issues


• Communicate with sales teams and customers to help resolve any billing discrepancies


• Answer incoming calls and connect them to the appropriate team

What you need:

• Ability to take ownership of responsibilities and see tasks through completion


• Excellent communication skills with great attention to detail


• Proficient with Microsoft Office products


• The desire to be a part of TQL while contributing to our continued growth


• Experience in bookkeeping, clerical accounting, AP/AR or general office support preferred

Where you\'ll be: 200 Regency Executive Park Dr., Charlotte, NC 28217

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.