Billing Coordinator - Entry Level

Total Quality Logistics; Dayton (OH); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Career growth

Benefits package

Health benefits

401(k) match

Tuition reimbursement

Job summary

Total Quality Logistics is seeking a Billing and Payment Coordinator in the Dayton area. You will process payments and billing documents, review for accuracy, and resolve discrepancies while coordinating with sales teams and customers.

Training will cover invoicing, payment processing, billing audits, and payment resolution to support smooth operations. The role offers starting pay in the $17.50–$18.50/hour range, with benefits, career growth, and tuition reimbursement opportunities.

Qualifications

• Excellent communication skills and customer service mindset.
• Strong attention to detail and organizational skills.
• Ability to work in a team and follow processes.
• Willingness to learn and be coached in billing processes.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and completeness.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and connect to the appropriate team.

Skills

Customer service

Organized

Detail-oriented

Communication

Team player

Coachable

Job description

About the role:

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies

What's in it for you:

• Starting pay: $17.50 - $18.50/hour
• Unmatched career growth potential with structured paths and mentorship for advancement
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning and more
• Up to $5,000/year tuition reimbursement
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

Who we're looking for:

• You are driven by helping customers and others
• You are organized and detail-oriented
• You can resolve issues with a calm, professional demeanor
• You have great communication skills
• You are a team player
• You are professionally driven and career motivated
• You are coachable - some office, clerical, or billing experience is preferred but not required

What you'll do:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

Where you'll be:

9555 N Springboro Pike Ste 100 Building 5, Miamisburg, OH 45342

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.