Billing and Payment Coordinator

Total Quality Logistics; Tampa (FL); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Employee discounts

Financial wellness planning

Tuition reimbursement up to $5,000/year

Certified Great Place to Work

Job summary

A leading logistics firm in Tampa is seeking a Billing and Payment Coordinator to manage payment processing and customer billing. The role involves ensuring accurate invoicing, resolving issues, and maintaining client relations. Candidates should be detail-oriented and possess strong communication skills. This position offers a competitive starting pay of $16.50/hour, health benefits, and significant opportunities for career advancement. Join a company recognized as a Great Place to Work with numerous awards.

Qualifications

• Experience in office, clerical, or billing preferred but not required.
• Strong communication skills required.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review all documents for accuracy.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers for billing discrepancies.
• Answer incoming calls and connect them to the appropriate team.

Skills

Customer service orientation

Organizational skills

Detail-oriented

Communication skills

Team player

Issue resolution

Coachable

Job description

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati’s leading companies

Who we’re looking for:

• You are driven by helping customers and others
• You are organized and detail-oriented
• You can resolve issues with a calm, professional demeanor
• You have great communication skills
• You are a team player
• You are professionally driven and career motivated
• You are coachable – some office, clerical, or billing experience is preferred but not required

What you’ll do:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

What’s in it for you:

• Starting pay: $16.50/hour
• Unmatched career growth potential with structured paths and mentorship for advancement
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Up to $5,000/year tuition reimbursement
• Certified Great Place to Workwith 800+ lifetime workplace award wins

Where you'll be:

601 South Harbour Island Blvd #230, Tampa, FL 33602

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.