SATCOM Field Service Engineer for Defense Deployments

All Space Limited; Alabama; In loco; USD 75.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) plan

Healthcare

25 days holiday (plus US holidays)

Descrizione del lavoro

ALL.SPACE develops software-defined smart satellite terminals to connect across networks, supporting resilient communications for Defense & Space. The Field Service Representative Engineer role focuses on installing, configuring, and commissioning terminals, leading on-site fault diagnosis, and delivering field-service support to ensure mission-critical reliability.

In this role you will perform in-field software releases, document service activities, train customers, and conduct site surveys to

Competenze

• Bachelor’s Eng/STEM degree or equivalent industry or military experience
• Ideally around 5-8 years of SATCOM experience within a field environment supporting military or defense services.
• Good understanding of satellite networks (GEO, MEO, LEO) and satellite modems (e.g., iDirect, Comtech).
• Familiarity with test equipment such as spectrum analyzers, power meters, and network analyzers.
• Experience working with military or DoD stakeholders.
• Security clearance or eligibility to obtain one is required for defense-related projects.

Mansioni

• Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.
• Lead on-site fault diagnosis and resolution for ALL.SPACE antennas.
• Perform in-field software releases, updates, and routine maintenance.
• Document service activities through installation reports, maintenance logs, and technical issue records.
• Lead customer demonstrations and extended field-service trials, including CoTP and CoTM support, to validate customer success factors.
• Deliver customer training covering terminal installation, operation, and maintenance.
• Conduct site surveys and provide technical integration support for ALL.SPACE terminal deployments.

Conoscenze

SATCOM experience

Field service

Military/DoD exposure

Satellite networks

Test equipment

IP networking

Security clearance

Formazione

Bachelor’s Eng/STEM degree or equivalent

Strumenti

Spectrum analyzers

Power meters

Network analyzers

iDirect modems

Comtech modems

Descrizione del lavoro

ALL.SPACE develops software-defined smart satellite terminals to connect across networks, supporting resilient communications for Defense & Space. The Field Service Representative Engineer role focuses on installing, configuring, and commissioning terminals, leading on-site fault diagnosis, and delivering field-service support to ensure mission-critical reliability.

In this role you will perform in-field software releases, document service activities, train customers, and conduct site surveys to