Field Service SATCOM Engineer – Defense & Space

All; Alabama; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) plan

Healthcare

25 days holiday in addition to US bank

Bonus package

Career development training

Employee referral scheme

Job summary

ALL.SPACE is seeking a Field Service Representative Engineer to install, configure, and commission terminal systems for defense applications across demanding environments in the United States. You will lead on-site fault diagnosis, perform software updates, and document activities for mission-critical deployments.

You have a STEM degree, 8+ years SATCOM field experience, and familiarity with satellite networks and modems. Willingness to travel extensively and work in remote locations is expected.

Qualifications

• Bachelor’s Eng/STEM degree or equivalent experience.
• 8 years of SATCOM field experience.
• Strong knowledge of GEO/LEO/MEO and satellite modems (e.g., iDirect, Comtech).
• Familiarity with test equipment such as spectrum analyzers, power meters, and network analyzers.
• Experience working with military or DoD stakeholders; security clearance or eligibility required.

Responsibilities

• Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.
• Lead on-site fault diagnosis and resolution for ALL.SPACE antennas.
• Perform in-field software releases, updates, and routine maintenance.
• Document service activities through installation reports, maintenance logs, and technical issue records.
• Lead customer demonstrations and extended field-service trials, including CoTP and CoTM support, to validate customer success factors.
• Deliver customer training covering terminal installation, operation, and maintenance.
• Conduct site surveys and provide technical integration support for ALL.SPACE terminal deployments.

Skills

SATCOM field experience

Field service engineering

DoD stakeholder experience

RF troubleshooting

Linux

IP networking

Security clearance

Education

Bachelor’s in Engineering or STEM

Tools

Spectrum analyzers

Power meters

Network analyzers

Satellite modems (iDirect/Comtech)

Job description

ALL.SPACE is seeking a Field Service Representative Engineer to install, configure, and commission terminal systems for defense applications across demanding environments in the United States. You will lead on-site fault diagnosis, perform software updates, and document activities for mission-critical deployments.

You have a STEM degree, 8+ years SATCOM field experience, and familiarity with satellite networks and modems. Willingness to travel extensively and work in remote locations is expected.