SAP Utilities Transformation Consultant

Accenture PLC; Pittsburgh (Allegheny County); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Impactful projects

Collaborative culture

Competitive compensation

Job summary

Accenture is looking for a Utilities Consultant to lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience, and operational efficiencies.

You will be the primary client contact for senior executives, building trusted advisory relationships and aligning initiatives with business objectives. Travel 25–100% may be required; open to many US cities.

Qualifications

• Minimum 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Skills

Utility industry experience

Client engagement

Strategy consulting

Digital transformation

Leadership

Education

Bachelor's degree

Tools

SAP

Job description

Accenture is looking for a Utilities Consultant to lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience, and operational efficiencies.

You will be the primary client contact for senior executives, building trusted advisory relationships and aligning initiatives with business objectives. Travel 25–100% may be required; open to many US cities.